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Store Assistant

3 months ago

Belfast, United Kingdom The New Gnration Group Full time

As a Store Assistants you are our foundations; a wonderful team of people at the heart of our stores. With customer focus the number one priority, you are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression.

Hard work and passion. Just be focused on delivering great service and we'll teach you the rest.
- A positive attitude.
- Make sure that our customers have a great experience while in our branch.
- Reliability.
- Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through.
- Experience working in retail
- Excellent customer service skills
- Commercial awareness
- Ability to implement and prioritise tasks
- Ability to raise problems as and when they arise
- Driven to succeed with integrity and a collaborative outlook

**Main responsibilities**
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross selling with all departments and maximises sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Excellent brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.

**Salary**: From £11.12 per hour

**Benefits**:

- Bereavement leave
- Company events
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- Gym membership
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Application question(s):

- Can you work full time?
- Do you require visa sponsorship to work full time in the UK?

Work Location: In person