SD Wan Specialist

Our client, a leading global IT service provider, is recruiting a ** SD WAN Specialist**
***to join their pro ject in the ** UK **.

**Position Title**:
**SD WAN Specialist**

**Position Type**:

- Employment**Start Date**:

- ASAP**Location**:

- UK**Contact**:

- Shreela Rajnish | +49 (0) 89 23 88 98 81**Responsibility**:
- Responsible for providing Subject Matter Expertise to support technical solutions related to multiple SD WAN specializations (product/ technology) for customers with the objective of increasing revenue, profitability and market competitiveness and ensuring solutions provided meet customer requirements with the objective of ensuring design and delivery of complex solutions as per customer requirements.- Review incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. SBCs) to drive network efficiency and availability.- Maintain quality standards to achieve optimal levels of operation and KPI targets.- Provide last mile support for service assurance of all business segments across TCL.- Tracks and monitors network traffic and performance to ensure mínimal interruption to transmission and/or network switches.- Ensure adequate monitoring of various network aspects panning across different services and ensuring quick and appropriate resolution of network issues (remote as well as on-field).- Monitor vendor performance, particularly critical incidents, delayed cases, non
- adherence to SLA, etc.- Lead implementation for any new network updates, Planned Activities, and change Management.- Corrects network and SOC problems effectively and in a timely manner.- Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems).- Establishes tools and procedures to monitor network performance. Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services.- Ensure efficient and effective technical customer service as per SLAs. Manage
- Technical Support Center and operations of escalation desk/tickets for all issues.

**Qualifications**:
**Entrepreneurial**
: You spot opportunities to drive growth for our brand and our customers, making sure the Tata Communications brand is always protected, enhanced, and elevated**Proactive and open**
: As a team, we embrace new ideas, challenges and change with positivity and a hands-on approach**Human**:
- Operational role, responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area.- Identifies problems and updates or modifies working methods in their own role without the benefit of defined procedures.- May Provide first level of supervisory management to a work team that includes professional roles. May also supervise technical and administrative staff.- Typically has no budget responsibility.
- Education: Graduate BE or B.Tech with Experience: 6-10 years
- For more details contact:- Quoting reference:
- UK_MGSR_SD-WAN/S 13589- Or call Shreela on:
- +49 (0) 89 23 88 98 81- View our latest jobs:- Follow us on twitter: