Cib - Intelligent Automations Specialist

2 months ago


London, United Kingdom JPMorgan Chase Bank, N.A. Full time

**Role & Responsibilities**:

- Work in partnership with IMOS Operations teams to develop, test and implement Robotic Process Automation (RPA) solutions
- Ensure proper controls, governance and documentation is generated for each solution
- Provide guidance to partner teams looking to develop their own solutions
- Actively seek out improvement opportunities within IMOS operations
- Track solutions developed against a department-wide list of manual processes. Review to ensure tactical solutions are included in L3 strategic build requests.
- Present accomplishments and successful use cases of digital tools to the wider IMOS audience
- Promote a culture of innovation, efficiency and process improvement
- Be an escalation contact for issues related to implementation activity and assume ownership of providing service updates for the Client or across internal partners
- Seek opportunities and take ownership of initiatives to improve service levels and improve efficiency for J.P. Morgan and its Client

**To be successful, you will need**:

- Solid experience developing solutions with one or more of Alteryx, Tableau, UIPath and other BI tools
- Understanding of the governance process of intelligent automations and firmwide control standards
- Familiarity with AI/ML tools
- Problem-solving mindset along with strong analytical and critical thinking skills
- Ability to troubleshoot and solve technical problems
- Strong entrepreneurial spirit, team-oriented nature with project ownership mentality
- A dedication to personal development and continuous learning and improvement
- Middle office experience a plus
- Client facing experience a plus
- Presentation skills a plus

J.P. Morgan is an equal opportunity employer and is committed to providing a working environment that embraces and values diversity and inclusion.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.



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