Trainee Field Service Enginner
5 days ago
This is a super opportunity for a Trainee Field Service Engineer to work for an industry leader. Please note, once training has been completed the salary will leap up as you are then paid bonuses, etc.
The role of the Trainee Field Service Engineer is to work in the field and to cover the Bromley, Croydon and South East London and surrounding areas, providing on-site technical support to all their major customers, and ensuring that Service Level Agreementsare adhered to.
At least one years' experience as within a service engineer position or as a Field Service Engineer is ideal for this role, though full, excellent training will given.
The role comes with a vehicle, mobile, laptop and work wear.
Our client offers a wide range of solutions to the world’s leading banks, retail and commercial institutions and delivering a first-class experience to their customers, therefore a great opportunity, offering a great career path.
This is very much a customer facing role and you will need to be comfortable liaising with all levels of personnel.
Due to the nature of the role excellent interpersonal skills are also paramount in house, as you will be dealing with many different departments within the organization, including senior management.
Once fully trained your duties will include:
**Main Responsibilities include**
- Maintaining, repairing and installing in line with the defined requirements.
- Respond to all technical hardware problems within the accounts and clients
- Ensure the parts requirements are communicated to the Logistics Operation and that the logistics support the customer’s expectations.
- Communicate with all internal personnel involved with the accounts ensuring that the associates understand the level of service performance agreed.
- Coordinate with the technical resources necessary to resolve critical customer situations.
**Skills and Experience Required**
- At least one years' experience as within a service engineer position or as a Field Service Engineer is essential.
- Be technically and electro mechanically minded
- Hold good communication skills and situation management skills
- Able to work well in a Team or Individual situation.
- Able to be security vetted for last 10 years
- Full driving licence
Hours of work are 8.30am to 5.30pm, 40hr week.
1 weekend in 4 rostered which is paid at flat rate with a day in lieu plus a call out bonus.
This is a super position working for an excellent organization. Excellent company benefits, including the bonuses.
**Please note, an ote of circa £30k is very achievable** f**or a Field Service Engineer when experience has been gained. The role is to work for an industry leader, who offers great incentives and a career.
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