Guest Service Co-ordinator

2 months ago


Aston Clinton, United Kingdom Kingswood Full time

**Guest Service Co-ordinator**:
**Salary: £9.50**

**Job purpose**

To conduct all necessary administration duties for the efficient operation of the Customer Services Department on centre. You will also be required to assist the Customer Service Manager in everything required to maximise Re-bookings (Rbos) potential; dealing with all customer enquiries and concerns professionally, effectively and efficiently.

**Key Responsibilities**
- Ensure all groups have completed the required pre-visit paperwork and this has been communicated to relevant departments.
- Complete room allocations and send out to all visitors, together with their timetable, ensuring company 4 week target deadline is met.
- Make Pre-arrival courtesy calls to all groups, and log all contact in the appropriate places.
- Prepare Group Leader Packs, Key’s and Visitor Passes prior to each Group’s arrival.
- Compile feedback summaries to pass on to all departments.
- Ensure numbers of guests are confirmed on arrival and sent to Admin weekly.
- Assist with Teacher entertainments, welcome meetings, feedback meetings and daily contact with school’s as required by CAM

**Essential Criteria**
- Good attention to detail
- Excellent communication skills
- Good problem solving skills
- Friendly, outgoing and professional manner essential
- Ability and confidence to communicate with people at all levels
- Excellent customer
- Ability to work on own initiative
- Computer literacy in MS Word, Excel and Outlook



  • Aston Clinton, United Kingdom Kingswood Full time

    **Guest Service Co-ordinator**: **Job purpose** To conduct all necessary administration duties for the efficient operation of the Customer Services Department on centre. You will also be required to assist the Customer Service Manager in everything required to maximise Re-bookings (Rbos) potential; dealing with all customer enquiries and concerns...


  • Aston, United Kingdom P&O Ferrymasters. Full time

    Support Road Co-ordinator-Join our team if you're looking for a challenging and rewarding career! P&O Ferrymasters are looking for aSupport Road Co-ordinatorto join us inShotton, North Wales.Your role:As theSupport Road Co-ordinatoryou will join the team of transport professionals based on our site in Shotton, working as a team to ensure the smooth running...


  • Aston, United Kingdom P&O Ferrymasters. Full time

    Support Road Co-ordinator - Join our team if you're looking for a challenging and rewarding career! P&O Ferrymasters are looking for a Support Road Co-ordinator to join us in Shotton, North Wales.Please make an application promptly if you are a good match for this role due to high levels of interest.Your role:As the Support Road Co-ordinator you will join...


  • Aston, Flintshire, United Kingdom P&O Ferrymasters. Full time

    Support Road Co-ordinator - Support Road Co-ordinator Support Road Co-ordinator you will join the team of transport professionals based on our site in Shotton, working as a team to ensure the smooth running of the customer contract. You will be responsible for creating UK road loads for our customers in their SAP system and ensuring that delivery plans...


  • Aston, Flintshire, United Kingdom P&O Ferrymasters. Full time

    Support Road Co-ordinator - Support Road Co-ordinator Support Road Co-ordinator you will join the team of transport professionals based on our site in Shotton, working as a team to ensure the smooth running of the customer contract. You will be responsible for creating UK road loads for our customers in their SAP system and ensuring that delivery plans...


  • Aston, Flintshire, United Kingdom P&O Ferrymasters. Full time

    Support Road Co-ordinator - Join our team if you're looking for a challenging and rewarding career! P&O Ferrymasters are looking for a Support Road Co-ordinator to join us in Shotton, North Wales. Your role: As the Support Road Co-ordinator you will join the team of transport professionals based on our site in Shotton, working as a team to ensure...


  • Aston, Flintshire, United Kingdom P&O Ferrymasters. Full time

    Support Road Co-ordinator - Join our team if you're looking for a challenging and rewarding career! P&O Ferrymasters are looking for a Support Road Co-ordinator to join us in Shotton, North Wales. Your role: As the Support Road Co-ordinator you will join the team of transport professionals based on our site in Shotton, working as a team to ensure...


  • Aston-on-Trent, United Kingdom Richmond Villages Full time

    **Activity Co-ordinator** (Job Number: RIC03YW)(Job: Activities Coordinator) **Activity Co-ordinator** **Richmond Villages Aston-on-Trent, Richmond Drive, Aston on Trent, Derbyshire, DE72 2EA** - Providing more than just retirement living, Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a...


  • Aston-on-Trent, United Kingdom Richmond Villages Full time

    **Activity Co-ordinator** (Job Number: RIC03VJ) **Activity Co-ordinator** **Richmond Villages Aston-on-Trent, Richmond Drive, Aston on Trent, Derbyshire, DE72 2EA** - Providing more than just retirement living, Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class activities programme....


  • Aston Clinton, United Kingdom Forestry Commission Full time

    **Details**: **Reference number**: - 325968**Salary**: - £26,534- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- Pay Band 6a**Contract type**: - Permanent**Business area**: - FC - Forestry England**Type of role**: - Environment and Sustainability - Operational Delivery - Project Delivery -...

  • Production Planner

    1 month ago


    Aston Clinton, United Kingdom K & D Recruitment Full time

    K&D are delighted to be supporting our local client who are looking for an experienced Production Planner, the role will be based on their site which is based just outside of Aylesbury. What you will need? An understanding of manufacturing processes. Qualifications relevant to manufacturing operations. Office Environment Experience. Experience with...

  • Waiting Staff

    4 days ago


    Aston Clinton, United Kingdom Bell - AYLESBURY Full time

    As Waiting Staff at the Bell, you will be the friendly face our guests remember. You’ll know our menu inside out and recommend your favourites. You'll inject your personality every moment you’re with our guests so that they love to come back time and time again. Join us at Premium Country Pubs. We craft food and drink into something truly special....

  • Production Planner

    1 month ago


    Aston Clinton, United Kingdom Kingspan Water and Energy Full time

    **Scope of Role** The Production Planner will be responsible for assisting the co-ordination of the production schedules of both the Aston Clinton and Newry Sites under supervision of the Production Planning Supervisor. The Planner will aide facilitation of the timely planning of deliveries within the supply chain. The Planner optimises inventory and...

  • Production Planner

    1 month ago


    Aston Clinton, United Kingdom Kingspan Water and Energy Full time

    **Scope of Role** The Production Planner will be responsible for assisting the co-ordination of the production schedules of both the Aston Clinton and Newry Sites under supervision of the Production Planning Supervisor. The Planner will aide facilitation of the timely planning of deliveries within the supply chain. The Planner optimises inventory and...

  • Bar Staff

    4 days ago


    Aston Clinton, United Kingdom Bell - AYLESBURY Full time

    **Please note you must be at least 18 years old to be considered for this role as it involves the sale of alcohol.** - As Bar Staff at the Bell, you are the personality behind the beer pumps and the expert on the drink's menu. You'll inject your personality every moment you’re with our guests so that they love to come back time and time again. Join us at...


  • Aston Clinton, United Kingdom Bell - AYLESBURY Full time

    Unwrap your perfect job for Christmas! As a Team Member at the Bell, you will become a master of all trades. Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! You’ll thrive in a fast-paced environment, helping out front and in the kitchen. You’ll always pull together as a team because it’s the...


  • Aston Clinton, United Kingdom Bell - AYLESBURY Full time

    **Please note you must be at least 18 years old to be considered for this role as it involves the sale of alcohol.** Unwrap your perfect job for Christmas! As Seasonal Bar Staff at the Bell, you are the personality behind the beer pumps and the expert on the drink's menu. You’ll thrive on the hustle and bustle of a fast-paced shift, always rising to the...

  • Receptionist

    1 month ago


    Aston Clinton, United Kingdom Kingswood Full time

    Receptionist **Job Purpose** Attend to Customers and deal with inquiries on the phone and face to face. Supply information to our guests when required and always adopt a professional and welcoming approach **Key Responsibilities** - Answering the telephone, direct call and take messages, in polite & professional manner and provide information to our...


  • Aston Clinton, United Kingdom Action for Children Full time

    Role: Residential Support WorkerSalary: £12.54 per hourLocation: Aston Clinton, Buckinghamshire Contract/Hours: Casual - Varied Hours -pick and choose when you work, around your study, family, retirement or home life! “I love working as a casual member of staff – I get to build my knowledge, my experience and work with a friendly and funny bunch of...


  • Aston Clinton, United Kingdom Kingswood Full time

    **Cook - £11.92 per hour** **#CreateTheExperience with Kingswood.** Foodie enthusiast? Cooking up ‘’a storm’’ in the kitchen is something you enjoy, right? Do you have experience working in catering? Perhaps in a school, college, care home or hotel? Why not join our busy catering operations as our **Cook?** **About the role**: As the Cook for our...