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Income Collection and Recovery Admin Assistant

5 months ago

Coventry, United Kingdom Orbit Group Full time

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

**The role**

**Part time role. Shift pattern is alternate Wednesday and each Thursday and Friday. Salary shown is full time equivalent**

Strong Administrator required to provide excellent administrative support to our Income and Collection team. You will deal with internal and external queries and support the wider team. Strong communication skills will be key for this role.
You will use online portal to review and verify records, manage issues around compliance, support and manage team agenda and diaries, book and minute meetings as required.

This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers.

**What you'll achieve**
- You will use online portal to review and verify records, manage issues around compliance ensuring accuracy on all records.,
- Support and manage team agenda and diaries, book and minute meetings as required.
- Reviews and process credit returns
- Accurate maintain calendar and system updates in regards to court hearings and eviction dates

**What you'll bring**

**Essential skills**
- Strong PC skills, including Microsoft Office
- Experience and ability to interpret basic data reports
- Good customer communication skills.
- The ability to manage and prioritise own workload to ensure all deadline are met.
- Recent experience of office administration role - working at high volume

**Why Orbit?**

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

**A rewarding experience that works for you**

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

**A place to progress**

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

**A purpose to feel proud of**

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.***

**How we hire**

We aim to make our hiring process simple and fair:

- Interview(s)
- Decision and offer