Outreach and Engagement Worker

3 months ago

Lichfield, United Kingdom Spring Housing Association Full time

**JOB ADVERT: Outreach & Engagement Worker**

**Homelessness & Rough Sleeping Housing Pathway (Cannock Chase District Council & Lichfield District Council)**

Fixed term post until May 2026, with possible extension.

We are currently looking for an Outreach & Engagement Worker to work as part of a team to further develop our Homelessness & Rough Sleeping Housing Pathway service within the Lichfield and Cannock districts.

The overall aim of the project is to support individuals off the street or out of precarious housing situations and ensure any accommodation offered is sustained in the long term and reducing the incidence of rough sleeping and repeat homelessness.
- A commitment to and understanding of supporting and meeting the needs of vulnerable groups
- Strong work ethic is essential
- NVQ level 2 (or above) in Health and Social Care is desirable
- Excellent written and verbal communication skills and the ability to manage and prioritise your workload accordingly
- Driving licence and car user is desirable.
- Flexible with your working hours to meet the needs of customers where appropriate.
- To have solid experience in a previous support work role; having lived experience of multiple disadvantage is also deemed valuable
- The ability to work flexibly, creatively and in a solution focussed way
- To be assertive, confident and resilient; ability to not let the work phase you
- To show leadership qualities; skills of a strong negotiator; ability to advocate and be diplomatic
- To be non-judgemental, empathetic and tenacious
- To have a sense of humour, be personable and accept that things won’t go as you think
- To be good at recognising the need for, and ensuring, self-care due to the intensity of the work
- The ability to work effectively with partner agencies and develop contacts and networks across a wide range of local services to enable effective signposting
- The ability to promote the service locally and engage
- Enhanced DBS check required

**More about the Role**

Homelessness & Rough Sleeping Housing Pathway (Cannock Chase District Council & Lichfield District Council)

Background Notes

Cannock Chase District Council and Lichfield District Council (the Partnership) are working together to develop a housing pathway to ensure that no one has to spend a night sleeping on our streets.

The overall aim of the project is to support individuals off the street or out of precarious housing situations and ensure any accommodation offered is sustained in the long term, thus reducing the incidence of rough sleeping and repeat homelessness.

CORE principle of this service:
Reducing the incidence of rough sleeping and repeat homelessness within the District by:

- Promoting the dignity, independence and self-determination of customers.
- Working with customers to set goals and supporting them to realise their potential.
- Promoting opportunities for services to be delivered in a more personalised way.
- Responding flexibly to changes in customers circumstances.
- Consulting with and involving customers in aspects of service development and delivery.
- Committed to developing and maintaining positive relationships with stakeholders and the local community.

As part of our commitment to making Spring a great place to work, we offer a comprehensive reward and benefits package.

**For further information on how to apply**:
**Job Types**: Full-time, Fixed term contract
Contract length: 24 months

Pay: £23,870.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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