Administrator (Customer Care)

4 weeks ago


Newcastle upon Tyne, United Kingdom Persimmon Homes Full time

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.

We’re Persimmon Homes, a FTSE 250 listed company and a leading UK house builder serving local communities across the UK and delivering around 15,000 homes a year. We have 30 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities.

**We’re looking for people like you, and this could be your opportunity to start Building Your New Possible.**

**What is the role?**

This is an exciting opportunity to join the Customer Care Team. This role typically reports to the Customer Care Office Manager & Head of Customer Care

The purpose of this role is to provide and perform general administration and secretarial support using own initiative and self-motivation where necessary.

**The role will include**:

- ‘Triaging’ incoming telephone calls and distributing messages on behalf of team members who may be out of the office or away from their desk in a timely manner
- Assisting in secretarial duties, including data entry into COINS and the use of excel spreadsheets
- Assisting in the provision of refreshments where required
- Booking of appointments with diary and calendar management
- Issuing correspondence and updates to sub-contractors
- Attending various meetings and accurate minute taking, documenting key tasks which are important for future action and success
- Various other administrative duties

**What we need from you?**
- Good written and verbal communication skills
- Previous experience within an office environment
- Computer literate with experience of a number of different packages including Microsoft Word, Excel, Power Point and Outlook
- Ability to be well organised, self-motivated with high attention to detail

**What’s in it for you?**

Salary and benefits package
- Competitive Salary (DOE)
- Pension
- Life Assurance
- Bonus

**Persimmon are Proud Sponsors of Team GB**

**No Agencies please** - Persimmon will not accept speculative CVs as a means of introduction
- Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination._
- Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best._



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