Asset & Configuration Manager - £50-£56,000

3 weeks ago


Worthing, United Kingdom Adecco Full time

Asset & Configuration Manager - £50-£56,000 - Worthing - Hybrid

Asset & Configuration Manager - £50-£56,000 Working in the office twice per week in Worthing.
Our utilities client is currently seeking Asset & Configuration Manager to support the Service Management Centre (SMC) lead and manage the lifecycle of the processes that ensure the content and quality of data recorded in the Service Asset and ConfigurationManagement databases (AMDB & CMDB) meet the required standards.

You will be responsible for ensuring the clients processes are fit for purpose and drive continuous improvement activity to deliver increased value from the CMDB. Working collaboratively with other SMC Leads, you will also help to improve process performanceand capability through provision of high-quality configuration data.

Your Responsibilities:

- Ensuring that all other Service Management processes and technical functions have access to the right data at the right time.
- Focus on developing the Service Management using the ServiceNow platform.
- Enabling the IT department to manage and change the clients systems, network, assets and software based on sound, accurate configuration data all of which reduce risk and impact to the business.

About you:

- You must be able to build and maintain effective relationships across all levels of the business and be able to influence outcomes while being pragmatic and open to looking at alternatives.
- You will need to understand how the ServiceNow platform underpins the Service Asset & Configuration Management process and how, in turn, this enables all other processes to operate effectively.
- Demonstrable knowledge of the operation and management of a CMDB.
- Demonstrable knowledge of using ServiceNow.
- Deep understanding of IT Service Management processes (ITIL) and how Configuration Management underpins these.
- Extensive experience of working in a Configuration Management lead role.
- Experience of implementing integrations within ServiceNow platform.
- ITIL Foundation Certificate as a minimum.

If this sounds interesting, do send me your CV to start a conversation around this or to apply.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.



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