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Service Technician

5 months ago

Cramlington, United Kingdom HYTORC Full time

**General purpose** the service, repair and calibration of all customer owned and hire fleet equipment.

**Essential duties and responsibilities**
- Service and repair of all HYTORC hydraulic and pneumatic pumps / jGuns / Electric tools / Hydraulic wrenches and all associated accessories.
- Completion of all customer repairs, including the production and processing of all paperwork including function tests, PAT tests and any additional supporting documents. Contacting customers & territory managers where required to discuss service works.
- Calibration of customer equipment & hire fleet and record keeping of recalibration of test equipment.
- Keeping a log of stock control and stock reorder levels.
- USA shipment, including breakdown, coordination, serial numbering and calibration.
- Completing any additional tasks associated with weekly USA shipments and assistance in the warehouse if/where required.
- Warehouse/Workshop maintenance - General housekeeping and tidiness of warehouse / calibration room and surrounding area including a weekly sweep/mop and clean of work benches
- Quality control, to create general checks of hire fleet, customer repairs and USA shipment.
- General administration where required, for example, completion of NCR report and follow up
- Actively participating in workbench meetings whilst generating positive ideas to improve working practise
- Attending site and completing call-outs where required outside of normal working hours.

**Health & Safety**

To implement and disseminate all appropriate H&S legislation and guidance to ensure that statutory safety regulations and safe practise is complied with relating to technician skills and qualifications

All associated reviews/checks including:

- General housekeeping and warehouse cleanliness.
- Appropriate use of PPE, safety glasses and safety shoes to be worn at all time.
- Adhering to training provided within all working areas.
- Ensuring all items are compliant with HYTORC standards.
- Forklift use.
- calibration equipment
- re certification calibration equipment
- weekly checks
- Storage suitability.
- Maintain a safe and clean working environment by complying with procedures, rules and regulations.
- Monthly checks of technician tools and working environment to ensuring good safe working order.
- Carrying out quality inspections where necessary.