Bank Dental Receptionist, Out of Hours Emergency
2 weeks ago
**MAIN RECEPTION DUTIES AND RESPONSIBILITIES Your duties are**: To complete all tasks as outlined within the Emergency Dental Services (EDS) Reception Guidance, including meeting, greeting and to register all dental patients appropriately. To enter all dental patients details on Kodak R4. Ensure all patients or their careers/guardians signed the PR Form, indicating their payment or exemption status. To process payment from patients, issue receipts and record all payment transactions as set out within the EDS Reception Guidance.
To contact patient in advance of their appointment and request patients attend with exemption certification prior to attending the clinic. Ensure to escalate any queries relating to payment and exemption certification to the EDS Operational Lead or Personal Assistant to the Senior Leadership Team. To manage all queries concerning the EDS, including via telephone and face-to-face, and where appropriate to consult with the dentist or EDS Operational Lead. To ensure the EDS reception operates within the set opening hours.
To provide patients with a list of local pharmacies. To adhere to CLCH Confidentiality Code of Conduct, including always maintaining patient confidentially and storing patient details safely and securely. To count and record the total amount of funds within the float at the start and end of each session. Ensure the float is locked away securely at the end of the session.
To cash up and record the EDS income at the end of each session. To accurately complete and sign the EDS reception time sheet, at the start and end of each session.
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