Store Host/administrator
6 months ago
**Stratstone**
**BYD Mayfair**
**Store Host/Administrator**
**A basic salary of £21,070, pension, critical illness pays, life assurance, 23 days holiday (pro rata'd), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**
Are you a real people person, passionate about putting the customer first?
As a Receptionist with us, you’ll take the time to talk to people, build a genuine rapport and ensure a smooth and efficient introduction to the sales team.
You’ll be effortless and genuine when talking to our customers, putting their needs at the heart of absolutely everything you do. You’ll focus on delivering industry leading standards of customer care and satisfaction at all times.
**What does the role of Receptionist/Administrator involve?**
- Accurately ordering vehicles with given time frames
- Handling telephone inquiries with professionalism establishing their needs to ensure they are directed to the correct department/team member first time
- Welcoming customers to the dealership making sure that they are assisted in a caring and pleasant manor
- Maintaining customer facing areas, updating and maintaining the dealership diary and other general administrative duties
**What do you need to succeed as a Receptionist/Administrator?**
- Administrative and customer service experience
- Good telephone manner
- Be comfortable working under pressure
- Strong administration and excel experience
- Experience in the automotive industry is preferable
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