Head of Customer Transformation
1 month ago
**Head of Customer Transformation**:
**Job details**:
- Posted 01 December 2023
- Salary £100000 - £110000 per annum
- LocationLondon
- Job type Permanent
- Discipline Infrastructure
- ReferenceZJ-57-31
- Contact NameZak Jones
**Job description**:
**Job Title**:Head of Customer Transformation/Migration
**Location**: London, UK (90% remote)
**Salary**:£100k-£110k per annum + 10% bonus
** A general head of customer experience will not be suitable for this role, please see key responsibilities and experience **
Are you a dynamic leader with a passion for customer experience, transformational change, and the drive to lead a migration project? If so, we want you to join our team as the Head of Customer Experience in Nottingham.
**About Us**:
We are a forward-thinking and customer-centric company committed to delivering exceptional experiences to our clients. As we embark on an exciting period of growth and transformation, we are seeking a Head of Customer Transformations to lead our migration project, oversee upgrades, and drive meaningful change.
Key Responsibilities:
- ** Lead and manage the transformation and migration project whereby you will migrate 10s of thousands of customers onto a new PaaS, ensuring a seamless transition for our customers.**:
- Oversee upgrades to products and services to enhance the customer experience.
- Develop and implement a comprehensive customer experience strategy.
- Lead and mentor a team of dedicated professionals.
- Drive a culture of customer-centricity throughout the organization.
- Collaborate with cross-functional teams to identify and implement transformational changes.
Expereince:
- ** Experience in migrating customers from various platforms to new PaaS.**:
- ** Experience with migrating customers in a B2B environment.**:
- ** Come from a SaaS or Tech background.**:
- Proven experience in a leadership role within customer experience or a related field.
- Strong track record of successfully leading migration projects and delivering transformational change.
- Excellent communication and interpersonal skills.
- Strategic thinker with the ability to develop and execute customer experience strategies.
- Experience working in a fast-paced, dynamic environment.
**Benefits**:
- Competitive salary of £100k-£110k per annum.
- 10% annual bonus.
- Opportunity to make a significant impact on our customer transformation.
- Professional development and growth opportunities.
- Collaborative and inclusive work environment.
- Employee wellness programs.
If you are a visionary leader with a passion for enhancing the customer experience and are ready to take on the challenge of leading our migration project and driving transformational change, we encourage you to apply.
**How to Apply**:
-
Head of Customer Transformation
1 month ago
London, United Kingdom Digital Waffle Full time**Head of Customer Transformation**: **Job details**: - Posted 10 November 2023 - Salary £100000 - £110000 per annum - LocationLondon - Job type Permanent - Discipline Infrastructure - ReferenceZJ-57-5 - Contact NameZak Jones **Job description**: **Job Title**:Head of Customer Transformation/Migration **Location**:London, UK (90%...
-
Head of Transformation
1 month ago
London, United Kingdom La Fosse Associates Full timeLocation: London - Sector: Change and Transformation - Job type: Permanent - Job functions: Digital Transformation - Salary: £82000 - £100000 per annum + Additional Benefits - Contact: Rachel Rocco Appiah - Job ref: 30032023HoTr_1680166862 - Published: about 3 hours ago - Expiry date: 2023-05-11 - Startdate: ASAP **Job Title**: Head of...
-
Head of Digital Transformation
1 month ago
London, United Kingdom Real Time Consultants Full time**Head of Digital Transformation - London Hybrid - £80K-£85K + 10% bonus** This is a great opportunity to join of the UK's most well-known consultancies in tech where you will be leading a team of consultants supporting clients with the digital transformations of their contact centres to enhance customer experience. **The Job** As Head of Digital...
-
Head of Transformation
4 hours ago
London, United Kingdom Aviva Full timeHead of Transformation Salary national £120,000 London £140,000 We have a unique opportunity for an outcome focussed, commercial and financially astute individual to join us and lead a team of transformation specialists. The Head of Transformation Delivery will be passionate about our portfolio and programmes, ensuring that initiatives are shaped,...
-
Head of Transformation
2 months ago
London, United Kingdom Altum Consulting Full timeA brilliant and renowned UK charity, focussed on supporting and developing some of society's most vulnerable people, is in need of a Head of Transformation to manage it through a period of positive change including an investment in the fundraising team and a new direction in terms of the services it offers. The role will involve setting up reporting for...
-
Head of Transformation
1 week ago
London, United Kingdom Altum Consulting Full time €90,000Job Description A brilliant and renowned UK charity, focussed on supporting and developing some of society's most vulnerable people, is in need of a Head of Transformation to manage it through a period of positive change including an investment in the fundraising team and a new direction in terms of the services it offers. The role will involve setting...
-
Head of Transformation
2 weeks ago
London, United Kingdom Altum Consulting Full timeJob Description A brilliant and renowned UK charity, focussed on supporting and developing some of society's most vulnerable people, is in need of a Head of Transformation to manage it through a period of positive change including an investment in the fundraising team and a new direction in terms of the services it offers. The role will involve setting...
-
Head of IT Transformation
2 weeks ago
London, United Kingdom BCT Resourcing Full timeHead of Information Security & IT Company leading financial services client is currently looking for a dynamic Head of Information Security and IT to join the business through a period of transformation. You will be focusing across maintaining and developing both the Information Security and IT Engineering teams, supporting the business to become...
-
Head of IT Transformation
1 week ago
London, United Kingdom BCT Resourcing Full time €850Head of Information Security & IT Company leading financial services client is currently looking for a dynamic Head of Information Security and IT to join the business through a period of transformation. You will be focusing across maintaining and developing both the Information Security and IT Engineering teams, supporting the business to become...
-
Head of IT Transformation
1 week ago
London, United Kingdom ZEREN Full timeWe are currently executing an exciting search for a global PE backed mission driven organisation that is actively seeking a Global IT Leader to join the team in the UK. With 35,000+ distributed users, this is a real story of transformation, scale and international remit. Have a domestic focus in the UK, and will also be in charge of broadening the scope...
-
Head of IT Transformation
4 days ago
London, United Kingdom Oliver James Associates Ltd. Full timeHead of Information Security & IT - Up to £850 Inside IR35 Oliver James' leading financial services client is currently looking for a dynamic Head of Information Security and IT to join the business through a period of transformation. You will be focusing across maintaining and developing both the Information Security and IT Engineering teams,...
-
Head of IT Transformation
4 days ago
London, United Kingdom BCT Resourcing Full timeHead of Information Security & IT Company leading financial services client is currently looking for a dynamic Head of Information Security and IT to join the business through a period of transformation. You will be focusing across maintaining and developing both the Information Security and IT Engineering teams, supporting the business to become ISO27001...
-
Head of IT Transformation
4 days ago
London, United Kingdom Oliver James Associates Ltd. Full timeHead of Information Security & IT - Up to £850 Inside IR35 Oliver James' leading financial services client is currently looking for a dynamic Head of Information Security and IT to join the business through a period of transformation. You will be focusing across maintaining and developing both the Information Security and IT Engineering teams,...
-
Head of Transformation
2 days ago
London, United Kingdom Aviva Full timeHead of Transformation Salary Circa £140,000 To support an ambitious and complex strategic agenda, we have an outstanding opportunity for a Head of Transformation to join our tenacious senior leadership team. This is a great job for someone who has experience of leading high value change and transformation programmes and is keen to make an impact with one...
-
Head of Finance Transformation
4 days ago
London, United Kingdom Hays Specialist Recruitment Limited Full timeHead of Finance Transformation - Renewable Energy An exciting Renewable Energy investment company is hiring a Head of Financial Transformation to support the CFO in scaling the finance team, expanding the finance function internationally, and expanding the systems. The rate is between £700-£1000/Day Outside IR35 (TBC) on a 12 Month rolling contract (likely...
-
Head of Transformation
2 days ago
London, United Kingdom Q Underwriting Full timeJob Advert **The Role**: The Underwriting and Schemes (U&S) divisions within PIB are looking to deliver significant change across a large and diverse portfolio both in the UK and Europe. This includes a mixture of business transformation, technology, migration and integration projects. Working across a complex and evolving environment with direct contact...
-
Head of Transformation
1 month ago
London, United Kingdom Reed Talent Solutions Full timeWe are working with the Metropolitan Police Service to recruit a Head of Integrated Design and Delivery into their organisation, on a permanent basis.? This is an exciting time to be working for the Transformation Directorate as they support the Met to adapt and respond to the ever-changing needs of policing our capital city.? **What does it take to work...
-
Head of Transformation
4 days ago
London, United Kingdom LEGO Full time**Location** - Billund, Denmark - London, United Kingdom **Job ID** - 0000010595 **Category** - General Management LI-BA1 The LEGO Group is looking for a passionate and experienced leader to head our global transformation team! Bring your strategic and forward-thinking mentality and know how to navigate in a fast-paced and constantly evolving...
-
Digital Transformation
3 weeks ago
London, United Kingdom Bangura Solutions Limited Full timeHead of Digital - Customer Strategy, Digital Transformation Reference: Change & Digital Transformation, Development and Integration Hybrid Working Contract Type: Contract Role: Head of Digital Location: Hybrid - London Contract: 3 Months Initially Exciting contract role available for a Head of Digital with extensive experience of working...
-
Digital Transformation
15 hours ago
London, United Kingdom Bangura Solutions Limited Full timeHead of Digital - Customer Strategy, Digital Transformation Reference: Change & Digital Transformation, Development and Integration Hybrid Working Contract Type: Contract Role: Head of Digital Location: Hybrid - London Contract: 3 Months Initially Exciting contract role available for a Head of Digital with extensive experience of working...