2nd Line Technical Support Engineer

3 weeks ago


Exeter, United Kingdom Talent Jam Ltd Full time

2nd Line / Deskside Support Engineer

£27K + bonus + comprehensive benefits to include: 28 days holiday / Life insurance / Income Protection / Medical/Dentist insurance / eye test / gym membership + much more

Blended role - half week remote/ half week office

I am looking for a Deskside Support Engineer to join a fantastic multinational Financial Services corporation (no previous financial services experience needed). You will enjoy working in a dynamic, client focused, caring and inclusive culture that is builton the foundations of entrepreneurial spirit.

Experience required for 2nd Line / Deskside Support Engineer role:

- Experience supporting modern desktop environments, Citrix, Azure Desktop, netscaler and end user computing technologies
- Experience with networking and IP telephony
- Administration of Airwatch, Insight, SCCM
- Logical thinker with a clear and structured approach to troubleshooting complex environments
- Understands and embraces continuous service improvement principles

You will enjoy a varied role working closely with the End User Support Team to provide second and third-line operational support, you will provide end user hardware, software and infrastructure support / resolution of incidents and service requests / Desktopsupport, asset provisioning, configuration, collection, software installation and low level commas room support.

This is an important hire for the team - please APPLY NOW for full company information and job description. Interviews will be remote and can be arranged quickly.



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