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Call Centre Assistant

4 months ago

Kilburn, United Kingdom Specsavers Full time

**Call Centre Assistant**

**Location: Kilburn, London**

**Salary: £22-24k - plus monthly individual and team bonus**

**Working hours: Full time - weekend working essential**

**Part of the great place to work scheme which includes: extra day off for your birthday, discounts on high-street retailers, free glasses and discounts on hearcare**

**Experience level: desired but not essential**

At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click **Apply** as this vacancy will close once we have filled all available places.