Training Lead

6 months ago


Newport, United Kingdom Sopra Steria Full time

Are you a passionate trainer looking to join a successful business that puts their people and their development at the forefront of what they do?

Our team is predominantly based in our Newport Centre of Excellent, and we would like the trainer to be here on a Thursday and Friday each week and the other 3 days from home there will also be regular travel likely monthly to visit our other teams in Liverpool and Newcastle

**What you'll be doing**:

- Training Design and Development: Develop and update training materials, modules, and programs tailored to the needs of different government clients and services.
- Training Delivery: Conduct training sessions for customer service advisers, team leaders, and senior management, using various training methods including in-person, virtual, and blended learning.
- Assessment and Evaluation: Implement assessment tools to evaluate the effectiveness of training programs and provide feedback for continuous improvement.
- Customisation: Tailor training content to address specific client requirements, service challenges, and operational environments.
- Stakeholder Collaboration: Work closely with client representatives, internal teams, and external partners to ensure training meets client needs and organisational goals.
- Continuous Improvement: Stay up-to-date with industry trends, best practices, and new training methodologies to enhance training programs.
- Reporting: Maintain accurate records of training activities, attendance, and performance outcomes, and prepare reports for management and clients.

**What you’ll bring**:

- Experience in designing and delivering training programs
- Experience being in a fast pace environment
- Excellent verbal and written communication skills, with the ability to present complex information in a clear and engaging manner
- Ability to tailor training programs to meet diverse client needs and adapt to different learning styles
- Strong commitment to understanding and meeting the needs of clients and learners

**It would be great if you had**:

- Contact Centre experience
- Relevant training certifications are highly desirable

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you

**Employment Type**:Full-time, Permanent

**Location**:Newport****:
**Security Clearance Level**:SC

**Internal Recruiter**:Amelia

**Salary**:£35,000 - £38,000 dependent on experience***

**Benefits: - **25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund

**Loved reading about this job and want to know more about us?**

SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients.

We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. ‘Living SSCL’ means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK.



  • Newport, Newport, United Kingdom Educ8 Training Ltd Full time

    Job Title:Apprentice Early Years/Nursery PractitionerAbout the Role:We are seeking an enthusiastic and motivated Apprentice Early Years/Nursery Practitioner to join our team. This is an exciting opportunity for someone to develop their skills and experience in childcare and education.Responsibilities:Attend to children's daily needs, providing a safe and...


  • Newport, Newport, United Kingdom Educ8 Training Ltd Full time

    About Us:Rainbows Private Day Nursery is a leading provider of childcare services in the UK. We are committed to delivering high-quality care and education to children and their families.Job Description:As a Nursery Assistant at Rainbows Private Day Nursery, you will be responsible for providing exceptional care and education to children aged 0-2 years. You...

  • Principal Pharmacist

    1 month ago


    Newport, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    Join Our Team as Principal Pharmacist, Medicines Advice and Governance! We are seeking a dynamic Principal Pharmacist to lead our Medicines Information and pharmacy advice services. Provide expert Medicines Information and pharmacy advice to the Trust and service users. * Collaborate with Lead Pharmacists to address and report on medicines safety and...


  • Newport, Newport, United Kingdom ITonlinelearning Full time

    Become a proficient programmer or web developer with our extensive training and certification programme. Tailored for new entrants to the IT sector, this package gives you the expertise needed to excel in computer programming or web development roles.You will begin by mastering HTML and CSS, followed by Stage 2, where you will learn JavaScript and Python....


  • Newport, United Kingdom haart Full time

    Advance your Property Management career with the UK's leading independent property services group as a Property Management Training Manager. Inspire excitement as you craft and deliver cutting-edge training programs for our Property Managers, leveraging your expertise to mentor individuals at every career stage. Join us in shaping the future of property...


  • Newport, Newport, United Kingdom 2000 SPTS Technologies Limited Full time

    About 2000 SPTS Technologies LimitedWe are a leading provider of semiconductor equipment solutions. Our team is passionate about delivering exceptional products and services that meet the evolving needs of our customers.Job Title: Technical Training Specialist for Semiconductor EquipmentAbout the Role:The successful candidate will be responsible for...


  • Newport, United Kingdom Rise Technical Recruitment Limited Full time

    Electrical Maintenance Engineer (Training into Multi Skilled)£40,600 + Premium Overtime + Technical Training + 31 Days Holiday + PensionSite based role, commutable from Newport, Cardiff, Caerphilly, Pontypridd and surrounding areas.3 Rotating Shift Pattern (Earlies, Lates, Nights)Are you an Electrically biased Engineer from a Manufacturing background...

  • Design Lead

    5 days ago


    Newport, United Kingdom Hunter Selection Full time

    Design Lead (Heat Pump Installations)25482/610Newport£41,000 to £47,000Benefits 26 days holiday + BHFlexible working hoursVan + Fuel CardTraining and ProgressionMy client is seeking an experienced Air Source and Heat Pump Design Lead. The ideal candidate will hold a BPEC certification, and able to confidently provide bespoke design solutions.This company...

  • Design Lead

    2 days ago


    Newport, United Kingdom Hunter Selection Full time

    Design Lead (Heat Pump Installations) 25482/610 Newport £41,000 to £47,000 Benefits 26 days holiday + BH Flexible working hours Van + Fuel Card Training and Progression My client is seeking an experienced Air Source and Heat Pump Design Lead. The ideal candidate will hold a BPEC certification, and able to confidently provide bespoke design solutions....


  • Newport, United Kingdom Rise Technical Recruitment Full time

    Electrical Maintenance Engineer (Training into Multi Skilled) £40,600 + Premium Overtime + Technical Training + 31 Days Holiday + Pension Site based role, commutable from Newport, Cardiff, Caerphilly, Pontypridd and surrounding areas. 3 Rotating Shift Pattern (Earlies, Lates, Nights) Are you an Electrically biased Engineer from a Manufacturing...


  • Newport, United Kingdom CV-Library Full time

    Electrical Maintenance Engineer (Training into Multi Skilled) £40,600 + Premium Overtime + Technical Training + 31 Days Holiday + Pension Site based role, commutable from Newport, Cardiff, Caerphilly, Pontypridd and surrounding areas. 3 Rotating Shift Pattern (Earlies, Lates, Nights) Are you an Electrically biased Engineer from a Manufacturing...


  • Newport, United Kingdom Rise Technical Recruitment Limited Full time

    Electrical Maintenance Engineer (Training into Multi Skilled)£40,600 + Premium Overtime + Technical Training + 31 Days Holiday + PensionSite based role, commutable from Newport, Cardiff, Caerphilly, Pontypridd and surrounding areas.3 Rotating Shift Pattern (Earlies, Lates, Nights)Are you an Electrically biased Engineer from a Manufacturing background...

  • Design Lead

    5 days ago


    Newport, United Kingdom Hunter Selection Full time

    Design Lead (Heat Pump Installations)25482/610Newport£41,000 to £47,000Benefits 26 days holiday + BHFlexible working hoursVan + Fuel CardTraining and ProgressionMy client is seeking an experienced Air Source and Heat Pump Design Lead. The ideal candidate will hold a BPEC certification, and able to confidently provide bespoke design solutions.This company...


  • Newport, Newport, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    Job Title: Principal Pharmacist - Medicines GovernanceWe are seeking a highly skilled Principal Pharmacist to lead our Medicines Information and pharmacy advice services. This role will involve providing expert advice to the Trust and service users, as well as collaborating with Lead Pharmacists to address medicines safety and governance issues.Key...

  • Clinical Lead

    7 days ago


    Newport, Newport, United Kingdom Purosearch Ltd Full time

    We are seeking a Senior Care Manager to join Purosearch Ltd in Cardiff, South Wales.Job OverviewThis role involves supporting the Registered Manager in the running of a 48-bed nursing home providing dementia, general elderly, and complex care needs.Key ResponsibilitiesOverseeing the management of the home as required.Supporting and training clinical...

  • Lead Trainer

    5 days ago


    Newport, United Kingdom Network Rail Full time

    Brief Description We are now seeking a Lead Trainer in Signal Engineering. This is an exciting opportunity to train and assess our workforce of the future in the Newport Training Centre.What does an average day for a Lead Trainer look like?As a Lead Trainer no two days will ever be the same. You will be delivering training and assessments for up to twelve...

  • Kitchen Lead

    6 months ago


    Newport, United Kingdom Harvester Full time

    As Kitchen Lead at Harvester - Newport, you will have passion for driving your Chefs and Kitchen Team to success. With a team to be proud of, you’ll serve food that keeps our guests wanting more. Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on...


  • Newport, Newport, United Kingdom YMCA England & Wales Full time

    Fostering Developmental Growth:The YMCA Nursery Newport seeks a highly motivated Nurturing Futures Lead to join its team. As a Nurturing Futures Lead, you will be responsible for designing and implementing programs that promote early childhood development and foster a love for learning.Main Responsibilities:Create and manage educational programs that align...


  • Newport, Newport, United Kingdom B&M Retail Full time

    Job DescriptionThis Warehouse Replenishment Lead position involves leading the replenishment team to achieve the highest possible performance in terms of efficiency, productivity, and accuracy. The successful candidate will have excellent leadership skills, be able to motivate and inspire their team, and have a strong focus on delivering results. They will...

  • Maintenance Lead

    3 weeks ago


    Newport, Newport, United Kingdom Wright Staff Recruitment Ltd Full time

    Job DescriptionSenior Maintenance TechnicianJob SummaryWe are seeking a skilled Senior Maintenance Technician to join our team at Wright Staff Recruitment Ltd. The successful candidate will be responsible for ensuring the smooth operation of our site's processes, services, and equipment, while maintaining compliance with all legal, regulatory, and health &...