Bar Supervisor

6 months ago


Richmond, United Kingdom Kew Gardens Hotel Full time

''Job Overview

Here at Kew Gardens Hotel and pub, we have an exciting opportunity for an experienced Bar Supervisor to help us keep growing. If you're dedicated and ambitious, Kew Gardens Hotel is an excellent place to grow your career. Don't hesitate to apply.

Bar and restaurant experience is a must for this role.

**Responsibilities**:

- Assisting the general manager in organizing, planning and implementing strategy
- Coordinating day-to-day operations
- Ensuring that company guidelines are followed
- Setting up and organizing schedules
- Ensuring that goals and objectives are met
- Maintaining a safe and clean work environment
- Providing training to employees
- Delegating tasks to employees
- Supervising, leading and motivating employees
- Reporting any problems or accidents to senior management
- Filling in for senior management in case of their absence
- Helping with monitoring and tracking operating costs, budgets and resources
- Working with clients
- Monitoring customer and client satisfaction
- Managing customer complaints and resolving their issues
- Assisting with procurement of inventory and supplies
- Supporting the general manager as needed

**Qualifications**:

- 1-3 years of experience in the industry or in previous management positions
- Industry-specific licenses and certificates may be preferred
- Proven leadership skills with a history of effective management
- Self-motivated and detail-oriented, with notable experience handling multiple projects and tasks
- Strong interpersonal and communication skills, with a proven ability to positively interact with staff and clients
- Comfort using common computer operating systems and tools, including Microsoft Windows and Microsoft Office Suite programs

Willingness to work extended hours and be on-call for other duties, as needed

**Job Types**: Full-time, Permanent

**Salary**: £12.50-£13.50 per hour

**Job Types**: Part-time, Permanent

**Salary**: £12.50-£13.50 per hour

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Employee stock purchase plan
- Financial planning services
- Gym membership
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (required)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (required)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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