Lettings Co-ordinator

Our mission at Black Cat Properties is to provide a reliable and transparent lettings service that meets the individual needs of our clients. We are committed to building strong relationships with both landlords and tenants, based on trust, honesty, and mutual respect. We aim to be a leading lettings agency in our local area, known for our exceptional customer service, attention to detail, and in-depth knowledge of the local property market. We strive to exceed our clients' expectations by offering a personalised service that is second to none, and by providing ongoing support and guidance throughout the lettings process. At Black Cat Properties, we believe that renting a property should be a stress-free experience, and we are dedicated to making this a reality for all of our clients.

Job Title: Lettings Coordinator

We are currently seeking a Lettings Coordinator to join our dynamic and growing team. As a Lettings Coordinator, you will play a key role in ensuring the smooth operation of our lettings department and the satisfaction of our clients.

**Responsibilities**:

- Liaising with landlords and tenants to manage the letting process from start to finish
- Conducting viewings and negotiating terms of tenancy agreements
- Preparing tenancy agreements and ensuring all necessary documentation is in place
- Managing the tenancy renewal process and negotiating new terms
- Responding to queries from landlords and tenants
- Assisting with property management and maintenance issues
- Achieving targets and contributing to the overall success of the lettings department

**Requirements**:

- Previous experience within the lettings industry is preferred but not essential as full training will be given
- Strong organisational skills and the ability to manage a busy workload
- Excellent communication skills, both written and verbal
- A positive and proactive attitude
- A keen eye for detail and a commitment to providing excellent customer service
- A full UK driving license and access to a vehicle
- ARLA qualification (preferred but not essential as you will be put )

We offer a basic salary plus commissions and bonus as well as a benefits package and well as the opportunity to work within a supportive and dynamic team. If you have a passion for the property industry and a desire to deliver exceptional customer service, we would love to hear from you. Please send your CV and a covering letter outlining your suitability for the role.

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

Work Location: Hybrid remote in Burnley

Application deadline: 19/05/2023