Coffee Shop Supervisor

7 months ago


Portsmouth, United Kingdom Ceanos (Portsmouth) Limited Full time

We are looking for someone who is passionate about hospitality and can work well within, and also help lead, our existing café/shop team. Someone who can help ensure the smooth running of the operations.

Main Responsibilities:

- To supervise our cafe & shop staff and ensure the highest levels of quality and standards of service are kept up
- To have a good knowledge and understanding of all facilities, units and services available.
- To have a thorough knowledge of all applicable food menus and beverages available. This will include the preparation and service of all products offered.
- To ensure the cafe is clean and presentable at all times.
- To follow all cafe procedures, i.e. ’opening and closing duties’
- To exercise effective stock rotation and maintain stock levels.
- To participate with product stock counts and ensure good results of reduced stock waste management.
- To lead and motivate team members to obtain maximum commitment.
- To assist with the provision and recording of training for all staff
- To act as a role model, demonstrating a professional attitude, particularly with regard to punctuality, appearance and general manner.
- To have a mature mindset, to work long hours and weekends
- To steer the daily performance by ensuring an effective line of command and communication between you and the wider team.

Our expectations of you:

- Smart personal presentation and polite and friendly manner
- Passionate about delivering the highest standards of customer care
- Previous experience as a Café Supervisor or Assistant Manager essential
- To be able to work within our opening hours of 6am until 11pm in shifts

**Job Types**: Part-time, Permanent

**Salary**: £12.00 per hour

Expected hours: 16 - 32 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Hospitality: 2 years (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: 03/24/SV



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