Coffee Shop Supervisor
7 months ago
We are looking for someone who is passionate about hospitality and can work well within, and also help lead, our existing café/shop team. Someone who can help ensure the smooth running of the operations.
Main Responsibilities:
- To supervise our cafe & shop staff and ensure the highest levels of quality and standards of service are kept up
- To have a good knowledge and understanding of all facilities, units and services available.
- To have a thorough knowledge of all applicable food menus and beverages available. This will include the preparation and service of all products offered.
- To ensure the cafe is clean and presentable at all times.
- To follow all cafe procedures, i.e. ’opening and closing duties’
- To exercise effective stock rotation and maintain stock levels.
- To participate with product stock counts and ensure good results of reduced stock waste management.
- To lead and motivate team members to obtain maximum commitment.
- To assist with the provision and recording of training for all staff
- To act as a role model, demonstrating a professional attitude, particularly with regard to punctuality, appearance and general manner.
- To have a mature mindset, to work long hours and weekends
- To steer the daily performance by ensuring an effective line of command and communication between you and the wider team.
Our expectations of you:
- Smart personal presentation and polite and friendly manner
- Passionate about delivering the highest standards of customer care
- Previous experience as a Café Supervisor or Assistant Manager essential
- To be able to work within our opening hours of 6am until 11pm in shifts
**Job Types**: Part-time, Permanent
**Salary**: £12.00 per hour
Expected hours: 16 - 32 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Supervising experience: 1 year (preferred)
- Hospitality: 2 years (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: 03/24/SV
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