Curb Psl Income Officer

3 months ago

Edinburgh, United Kingdom Link Group Limited Full time

**Curb PSL Income Officer**

Fixed term for 1 year to cover an increase in properties.

Location: This post is worked on-site at Link’s Edinburgh office

Hour of Work: 37.5 per week, Monday to Friday.

**The Role**

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Link Housing Association deliver the city of Edinburgh Council's Private Sector Leasing Scheme (PSL). PSL deliver this service to over 1,500 landlords with approximately 1,850 properties. The leased properties are utilised by the council to provide intermediate temporary accommodation.

Link is looking for an experienced Income Officer to work within the PSL Income team who will provide an efficient and supportive tenancy service involving a full range of Housing Management duties with a focus on arrears management and assisting to resolve benefit issues to a designated portfolio of customers.

**About You**

As an Income Officer, you will have a working knowledge of Housing Benefit and a working knowledge of Housing Legislation affecting Registered and Private Landlords. This role requires knowledge of Welfare Benefit and reforms and practical experience of dealing with a wide range of housing management issues including tenancy sustainment, arrears, repairs & maintenance, transfers, allocations and Short Scottish Secure Tenancies.

You will have experience of interpreting leases and contracts and will have proven experience of using a range of IT packages to an advanced level. This role requires an excellent standard of education and knowledge of, and commitment to, customer care, tenant sustainability and equal opportunities.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

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