Hotel Receptionist

7 months ago


Oban, United Kingdom The Ranald Hotel & Apartments Full time

We have a great opportunity for a receptionist to join us at The Ranald Hotel.

We want you to support a small but brilliant team to deliver excellence to our valued customers across our hotel and apartments.

Experience we expect:

- Knowledge across either Reception or Food and Beverage Departments or even better both.
- Background in smaller hotels or restaurants/bars is preferred - so you will understand how we work
- Excellent Customer service skills, standards driven, good organisational skills
- To be great at anticipating customer needs as well as improving the way that the business runs
- Ability to communicate to your fellow colleges

Your responsibilities will be:

- To meet and greet our guest and check them in upon arrival
- To be out and about in the hotel and apartments, supervising the day to day operation and ensuring exceptional guest service.
- Working different shifts throughout the hotel from breakfast to evening shifts.
- To ensure prompt resolution of customer issues

Why come and work for us?
- Company Pension Scheme
- 28 days holiday entitlement including bank holidays.
- The opportunity to work for a well-respected brand where people development is at the heart of our culture
- An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
- Flexible working hours

No agencies | Accommodation is not available for this role.

Schedule:

- 8 hour shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- Oban: reliably commute or plan to relocate before starting work (required)

**Job Types**: Full-time, Part-time

**Salary**: £11.50 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Oban, PA34 5NA: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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