Retail Assistant

Job Reference: 197149BR

Kirkintilloch

Permanent

Full-time

**About the opportunity**

A vital role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant but ideally you will have worked in a retail or a customer facing environment. This is a fantastic opportunity to join a business that puts the customer at the heart of everything we do.

Full training will be provided on all aspects of the role and key responsibilities include:

- Building great rapport with customers by listening and understanding their needs.
- Helping our customers find the perfect products tailored to their lifestyle and requirements.
- Ordering and dispensing of glasses and contact lenses.
- Providing aftersales support through adjustments.
- Working together as part of a team.
- Administrative tasks associated with the store in which full training will be provided.

**About you**

You love working with people and enjoy working as part of a team.
- You are able to build rapport with customers, welcoming them into our store with a big smile. You will strive to deliver the best customer experience possible. If you are currently a customer advisor, sales assistant, or passionate about providing great service we would love to hear from you.
- You are a keen listener and will be able to articulate our offers and promotions and help our customers find their perfect eye wear needs
- You have a can do, positive attitude and are passionate and enthusiastic about delivering fantastic customer service
- You have an appetite for learning, and would enjoy learning about new products and brands, as well as the technical and regulatory aspects.**Our Benefits**
- Competitive salary plus discretionary bonus scheme
- Competitive pension scheme
- One of the best staff discounts in the UK
- 22 days holiday plus bank holidays with opportunity to purchase more
- Additional flexible benefits that allows you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.
- Excellent opportunities to develop with career opportunities across Boots Opticians including franchise, Retail and Pharmacy.

**Why Boots?**

Boots Opticians is one of the leading optical chains in the UK. We’re all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles - and expect to be supported and developed from day one.**What’s next?**
- If you are successful at interview, please be aware that all contract documentation will refer to this role as Optical Consultant Foundation.**Our Diversity, Equity and Inclusion commitment