Night Porter

**THIS ROLE IS PART TIME/CAUSAL BASIS**

**JOB TITLE**:Night Porter

**JOB REFERENCE**: NP 09/23

**REPORTING TO**: General Manager

**HOURS**: PART TIME. Example shift patterns; 9am-9am/9pm-7.30am / 11pm-8am. FLEXIBLE WORKING HOURS AVAILABLE

**JOB LOCATION**: The Rabbit Hotel & Retreat, Templepatrick 882 Antrim Road, Templepatrick, Ballyclare.

**SALARY: £13.00 - £15.00 per hour**

**About the role;**

We are seeking to recruit a new Night Porter to join our team. Your main responsibility is to oversee all hotel operations and the security of our guests overnight. You will share the weekly rota with another Night Manager. The ideal person will be reliable and responsible with the ability to work independently. We provide a very positive working environment, so if you are keen to join a fantastic team and can demonstrate experience in the skills below we would love to hear from you

**The main responsibilities include but are not limited to;**
- Acting as the responsible person for the hotel during overnight hours dealing with all guest requests, handling any complaints that may arise, and problem-solving.
- Being competent in front office operations along with food and beverage preparation as required during overnight hours including assisting in the bar area after the main bar has closed.
- Maintaining a safe and secure environment for employees and guests, performing systematic and regular patrolling of the hotel grounds.
- Reporting any suspicious persons, activities, and hazardous conditions to hotel management.
- Acting as Chief Fire Warden while on shift.
- Assisting in setting up function rooms/restaurant breakfast areas when needed.
- Assisting with housekeeping and performing some maintenance and cleaning duties throughout the night.
- Carrying out all other duties and procedures as per the nightly checklists.
- Being able to give a clear and concise handover at the end of a shift to the morning manager on duty, highlighting any events that have occurred overnight.
- Be fully conversant and compliant with Health and Safety, Fire, and Security policy and procedures.
- Making sure your personal appearance and uniform are in line with the required Hotel standards at all times.
- Attend any training that has been set up to aid your personal development.

**Applicant Criteria;**
- **Have at least 1 year of experience in a similar or hotel-based role.**:

- Must have a flexible approach and be available to work weekdays and weekends.
- Be a trustworthy individual.
- Be able to show initiative, and leadership and possess excellent organisational skills.
- Display excellent customer service skills and have great attention to detail.
- Be a positive and enthusiastic team player.

**Desirable;**
- Previous bar experience
- Previous security experience

**Perks of the job**

**GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS**

**Job Type**: Part-time

**Salary**: £13.00-£15.00 per hour

**Benefits**:

- Canteen
- Employee discount
- Gym membership
- On-site parking

Schedule:

- Weekend availability

Work Location: In person

Reference ID: NP 09/23