Claims Handler

2 weeks ago


Manchester, United Kingdom GerrardWhite Full time

**About the Company**

The company is an innovative and entrepreneurial group of companies specialising in Motor Insurance Services. This is an excellent opportunity for a career with an Investors in People Gold Champion organisation.

**The Job Role**

Your role as a **Personal Injury Claims handler** is to look after your customer. You will do this by managing a caseload of people not insured by the company, but at fault in the accident and ensuring the effective recovery and fixing of theirvehicle. You will complete this whilst keeping the cost of repairs low and negotiating a low settlement figure.
- Managing a caseload of claims whilst utilising an effective diary system which ensures that cases are reviewed on a regular basis.
- Controlling claim cost by achieving most economical settlement
- Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds s3uch limits
- Ensuring compliance with all regulatory requirements

**Key Skills and Knowledge**:

- Working knowledge of Motor claims handling to include **Personal Injury**, Credit Hire, Indemnity, Liability, Third Party risks and other associated heads of claim
- Ensuring compliance with all regulatory requirements (including 'treating customers fairly'
- Strong customer service and communication skills
- Ability to manage and prioritise own workloads
- Willingness to develop self and new skills
- Ability to work with flexibility in a proactive claims environment
- Good market knowledge
- Good commercial awareness

**Authority Limits**
- Claims handling limits rarely exceed £50k, although there may be occasions when this limit is extended to meet business requirements

**Personal Injury Claims Handler**

**Salary: £20,000 -£30,000 based on experience**

**Hours: Monday to Friday 9am-5pm


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