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Head of Sales
4 months ago
At Paradigm, building new affordable homes to help more people who cannot otherwise buy or rent on the open market is a key part of our vision. The Development Directorate has a programme of between 400 and 500 homes a year with S106, land-led, package deals and joint venture projects, and a balance of rental and sales tenures. We are looking for a Head of Sales & Aftercare who will be instrumental in helping us achieve this delivery and our wider vision.
It’s an exciting time to join us, on the back of a busy 2024/2025 where the Directorate managed the completion of over 520 homes, all of which now move into the Aftercare team’s oversight. The year also saw us successfully sell off over 220 shared ownership and private homes, as well as completing staircasing transactions, bringing in over £38m for the Business.
The new postholder will build on this success, leading and motivating the Sales and Aftercare teams to continue to successfully manage future engagements and transactions. Reporting directly to the Executive Director for Development & Sales, and playing a key part in the Development Leadership Team, this role will manage a team of six in Sales, and a further 5 FTEs in Aftercare / support roles. You would also work closely alongside colleagues throughout the Development Directorate and the wider Paradigm business.
**About you**
We are looking for someone who can be the focal point for enhancing Development’s customer engagement, be that ensuring that we maximise our sales strategies and income when selling new homes or managing staircasing events, through to supporting customers settling into their new homes by successfully managing defects that may arise.
You will inspire, develop and motivate the Sales and Aftercare teams, maintaining and enhancing their existing high levels of engagement and achievements. You will also need to work closely and collaboratively with a range of contractors and consultants (e.g. Estate Agents, Solicitors, Employer Agents etc.), so you need to have a great record of delivering sales and aftercare in the housing sector, ideally within social housing.
This a great opportunity to join us at a time when you can have a real and personal impact on the future success of our Business.
**We have a comprehensive range of benefits which you can read about on our careers site, in the meantime, here’s a sample**:
- 30 days holiday as standard, plus three days between Christmas and New Year.
- Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee’s contribution rate.
- Health cash plan - worth over £1,800 per year. Includes dental, optical, prescriptions, flu jabs and much more.
- Paid Giving Back Days (volunteering)
- Modern collaborative office, with free parking and charging points for electric vehicles.
**Further information**:
Thank you for your interest in Paradigm Housing Group thus far.
**Closing Date: Sunday 9th June**
**Shortlisting: 10th - 14th June**
**Interview Date: Tuesday 18th June**
INDHIGH
We are Paradigm Housing Group.
We manage more than 17,000 homes across the South East.
We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.
As a charity, the money we make goes into building new homes and providing an excellent service for residents.
We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector’s largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them.
