Business Support Assistant

4 weeks ago

Glasgow, United Kingdom Beatson Cancer Charity Full time

**About us**

Our goal is to support and enhance the treatment, care and wellbeing of current, former and future cancer patients and their families. We work in partnership with the NHS, The Beatson West of Scotland Cancer Centre and all related facilities. We also offer the wider community a unique opportunity to contribute to the fight against cancer in the broadest possible sense.

Our work environment includes:

- Modern office setting
- Work-from-home days
- Wellness programs
- Relaxed atmosphere
- Casual work attire
- On-the-job training
- Company perks
- Safe work environment

**Business Support Assistant (IT and Operations Support)**

At Beatson Cancer Charity we support and enhance the treatment, care and wellbeing of current, former and future cancer patients and their families. We work in partnership with the NHS, The Beatson West of Scotland Cancer Centre and all related facilities. We also offer the wider community a unique opportunity to contribute to the fight against cancer in the broadest possible sense.

**Salary: £19,838 per annum**

**Contract: Permanent; 35 hours Monday to Friday (Hybrid Working)**

**Holidays: 40 days per annum (inclusive of public holidays)**

**Pension: 7% employer, 3% employee contributions**

**Reporting to: Business Support Manager**

Following recent IT developments and growth across our Charity we have created a new role of Business Support Assistant who will support in the day-to-day delivery of high-quality support services. These support services include:

- Information, Communications & Technology (ICT)

Office365, CRM
- Management Information Systems (MIS)
- General Data Protection Regulations (GDPR) compliance
- Facilities Administration
- Health and Safety Administration (H&S)

We are looking for an individual who can demonstrate a willingness to learn from an experienced Business Support Manager and approach supporting colleagues across the Charity with enthusiasm and professionalism.

**Key Responsibilities**
- Maintenance of IT and related equipment asset register for the Charity.
- Support of the organisational customer relationship management (CRM) system, including system development, data organisation and compliance.
- Active management to minimise the cybersecurity threat through pro-active measures including an appropriate level of cyber security certification.
- Administration of day-to-day facilities requirements including liaising with NHS, delegating logging jobs on both the NHS facilities and ordering systems.
- Support with awareness sessions and training for staff across these support areas.
- Qualification (for example, NC in Computing) or equivalent experience in a similar role.
- Experience of business support delivery in at least one relevant area - ICT, MIS, GDPR, Facilities or H&S Administration.
- Interest and/or aptitude in one of the relevant areas - ICT, MIS, GDPR, Facilities or H&S Administration.
- Understanding of GDPR requirements.

**Person Specification**
- Self-motivated with a positive attitude and a flexible approach.
- Ability to maintain confidentiality and observe data protection legislation.
- Attention to detail.
- Excellent problem solving and communication skills.
- Ability to build strong relationships at all levels.
- Confident, friendly, and professional at all times.

**Closing Date**: Sunday 13 August 2023

**Interview Date**: Monday 21 and Tuesday 22 August 2023

Beatson Cancer Charity is an Equal Opportunities employer and is committed to employing a wide range of employees who are reflective of the diverse community that we support.

**Job Types**: Full-time, Permanent

**Salary**: £19,838.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Health & wellbeing programme
- Sick pay
- Transport links

Schedule:

- Monday to Friday

Application question(s):

- Experience of business support delivery in at least one relevant area - ICT, MIS, GDPR, Facilities or H&S Administration.

**Education**:

- Certificate of Higher Education (required)

Work Location: Hybrid remote in Glasgow

Application deadline: 13/08/2023

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