Deputy Head of Operations

2 weeks ago


Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

University Hospitals of Leicester NHS Trust (UHL) includes the Glenfield Hospital, Leicester General Hospital and Leicester Royal Infirmary. We are one of the largest and busiest acute teaching Trusts in England, employing around 15,000 staff, caring for over a million patients each year, and providing services for people across Leicester, Leicestershire and Rutland.

As Deputy Head of Operations for Specialist Medicine, you will have:

- A drive for delivering improvements to patients.
- A proven track record of implementing change and achieving challenging targets
- A high level of energy and enthusiasm
- An ability to lead in an engaging way with well-developed communication and relationships skills.

The Deputy Head of Operations will be managerially accountable to the Head of Operations, whilst being professionally accountable to the Chief Operating Officer.

The postholder will deputise for the CMG Head of Operations in the full range of duties and will have fully delegated decision making responsibilities during any period of deputising.

The post holder will be responsible for providing operational and strategic
business planning and leadership to ensure specific specialty areas of the CMG provides high quality patient care and achieves its performance objectives.

As one of the very largest NHS Trusts in the country, our contribution to our communities goes way beyond direct health; we are the largest employer in our region, we educate and train the staff of the future, we push research boundaries and with our £1bn turnover we are an
economic engine for the wider East Midlands and beyond.

This is particularly exciting time for Leicester’s Hospitals. We have been given £450m by the Government to provide a host of new facilities and reconfigure services between our three main sites. Flagship projects include a new Children’s Hospital, a new Maternity Hospital, a
new Treatment Centre and two new Intensive Care Units.

Equally importantly, we are going “paperless”, with a £12m investment in our NerveCentre computer system to help our team deliver world class care.
- To provide strong visible leadership as part of the CMG Management Team.
- In conjunction with the CMG Senior Team lead the preparation of the CMG’s strategic direction, and Integrated Business Plan for specific service areas.
- To develop and introduce new and innovative business management systems to maximise the organisational efficiency and effectiveness of the CMG, sharing good practice.
- Provide professional leadership for specific specialty areas and others working for the CMG.
- Ensure that all staff in the specific service areas are clear about what is

expected of them, (via the Appraisal and Performance Management
processes), and are working together in successful teams to deliver high
quality patient services.
- Lead on the implementation of new Trust-wide policies within the service area and to co-ordinate the development of policy and service development that may impact beyond the service and/or CMG and impact on Trust policy.



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