Regional Field Operations Manager

4 weeks ago

Derby, United Kingdom Macildowie Recruitment and Retention Full time

**Regional Field Operations Manager**
**Derby HQ - field based role covering the North**
**Up to £46,000 plus Car Allowance**
**Permanent**
Macildowie are pleased to be working with an award winning finance company to help them in their search for a Regional Field Operations Manager.
You will be responsible for leading a team of Supervisors across the North to deliver the requirements of the Training & Competency scheme. Identifying risks and ensuring the team are compliant at all times.
This role is field based and will require frequent travel across the North of the UK and the headquarters in Derby. We are looking for someone who has the ability to build long lasting relationships, is sales driven, compliance focused and is **CeMAP qualified (essential).**
**Role & responsibilities include**:
Ensure adherence to the T&C scheme at all times, at all levels.
Effectively lead your team to ensure that they:
Supervise advisers to the required level, depending on level of competency/risk rating
Monitor and manage any development needs as appropriate
Promptly raise any concerns or areas of risk with AR firms or appointed representatives
Audit of any large or complex AR firms within agreed timescales, where required
Comply with all necessary deadlines
Use initiative to coach advisers.
Complete quarterly and annual assessments of members of your team as required and document as appropriate.
Allocate appropriate resource for advisers and businesses, new and existing.
Regular updates and completion of T&C record system using observation skills to identify areas of concern or development within the team and address promptly.
Ensure all relevant regulatory knowledge is kept up to date by completing CPD on a yearly basis.
Identify and manage risk within the business (to include quality of client files, advice quality, advice process, new advisers moving through scheme, operating procedures etc.)
Visible leadership skills, inspiring others and culture change.
CeMAP qualification - essential
Understanding of T&C Schemes.
Demonstrable Compliance experience.
Effective coaching and development skills.
Strong interpersonal skills and ability to communicate at all levels.
Excellent communication and influencing skills across a range of stakeholders.
Ability to collaborate with key stakeholders within and external to the business to influence change and form strong working relationships.
Strong organisational skills with ability to prioritise and meet deadlines.
Able to respond effectively to multiple and changing demands, managing fluctuations in workload.
Well-developed interpersonal, analytical, presentation and report writing skills.
Able to demonstrate good problem-solving skills, plan effective contingencies and solutions.

Please put your **home postcode** on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

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