Bank Hotel Services

Exciting opportunities have arisen to be part of DCHS Integrated facilities Team (IFM) Generic Bank.

We are actively recruiting Hotel Services Assistants - (Domestic & Porter) into the following localities:
Buxton

and Cavendish

What really matters to us is providing every one of our patients with an excellent experience, a service that really cares and one that delivers the right outcome and we achieve this every day.

Working within IFM service, you will become an active member of our team working closely with other disciplines and have the opportunity to work across our units and wards.

Previous experience is desirable, but not essential as full training is provided.

The post holder will be required to work across different areas of the Integrated Facilities Management (IFM) service including, domestic and porter’s duties as required.

Domestic Assistant

Working either individually or as part of a team in ensuring a clean and safe environment is maintained for patients, staff and visitors following agreed work schedules, methods, and procedures in accordance with the National Standards of Cleanliness. The post holder will be required to have a flexible approach and be prepared to work on other sites should service demands dictate.

Porter

The post holder will undertake a wide range of duties to include, movement of patients, moving and distribution of supplies, linen, mail, waste, specimens, and furniture as required. Will be responsible for liaising with delivery drivers and directing delivery vehicles onto Trust sites. The cleaning of clinical and non-clinical areas. Liaise with other disciplines of staff. Undertake other duties appropriate to the grade as allocated by the manager.

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire. We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people’s own homes and via virtual consultations.

During the pandemic response we have led the implementation of public vaccination centres in collaboration with partners across health and social care.

We take the health, safety and well-being of our colleagues very seriously and all of our staff are fully trained and provided with the correct uniform and PPE to ensure they can undertake their tasks in a safe and effective manner at all times.

Domestic Assistant

Provide an efficient, high quality domestic service within clinical and non-clinical areas including cleaning of sanitary ware, treatment rooms, waiting areas, office areas, kitchen areas, mirrors, internal glass, high and low dusting, washing of tiled services and paintwork etc.

Follow specific schedule of work relating to defined areas - though post holders are required to have a flexible approach to a daily routine and can organise and prioritise their own day to day work.

Escalate issues appropriately and via correct escalation process.

Ensure all incidents are raised and recorded accurately and within required timeframes and via appropriate system. i.e., Datix

Curtain changing (as per work schedule)

Economic and safe use of cleaning agents following manufacturers recommended instructions.

Care and safe use of mechanical equipment e.g., floor scrubbers etc

Replenishing disposable items, e.g., hand towels, toilet rolls, soap etc and ensure correct storage of all cleaning agents and equipment.

Disposal of waste in accordance with the Trust Waste Policy

Accurate completion of all required documentation to support specific service processes e.g., Barrier or Terminal cleans.

Accurate completion of own timesheet

Respond to supervisory instruction regarding required rectifications following service associated audits.

Comply with Infection Control guidelines and policy including colour coding system.

Inform supervisor of requirements for work materials as required.

Understanding and awareness of site security whilst undertaking own duties e.g., closing of windows and doors securely

Wear protective clothing as supplied by the department.

Maintaining equipment and materials in a clean and tidy condition and report any faulty equipment in a timely manner.

Always ensure a smart and professional manner.

Comply with Health and Safety regulations.

Attend all required Trust and service specific training.

Demonstrate and explain working practices to new starters.

Porter

To undertake a wide range of patient movement tasks, escorting Patients between wards and departments as instructed, using the assessed lift handling techniques and appropriate equipment.

Delivery of Patient Food to and from ward and department, ensuring Food Safety practices are always observed.

To carry out movement and distribution of supplies, linen, specimens, furniture, provisions, and cleaning products.

Colle