Operations Coordinator
3 weeks ago
**Operations Co-ordinator
Temporary, 3 Months+
Worcester**
Our reputable client is looking for an Operations Co-ordinator to join their team on a temporary basis. You will co-ordinate the execution of a customer focussed end to end process providing operational support to a team of Trade Engineers, Supervisors andManagers.
**Key Responsibilities of the Operations Co-ordinator;**
- Act as the main point of contact for internal and external customer enquiries
- Co-ordinating the timely and effective completion of works ensuring that programmes of work achieve the primary KPI targets
- Provide operational support to supervisors, especially in relation to month end financial processes and reporting adherence to policy, procedures, legislation and regulations
- Seeking and responding to customer feedback in order to improve the service, dealing effectively with any customer complaint or dissatisfaction
- Ensuring customers are kept informed of progress with programmed works and related enquiries
- Providing contract or procurement related administration associated with any outsourced activity
**Essential criteria of the Operations Co-ordinator;**
- Previous experience in a similar role is essential
- Experience using IT and Administration systems and equipment
- Basic DBS
Immediate start
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