Food and Beverage Assistant

3 months ago

Reading, United Kingdom De Vere Wokefield Estate Full time

**De Vere Wokefield Estate**:
**Food and Beverage Assistant**:
**Main purpose of the role**:
Our restaurants and bars are vibrant places to work and are central to our guest's overall hotel experience. Fantastic service, an intuitive approach with customers and an eye for detail are therefore what we look for in our Food and Beverage Assistant colleagues.

You'll be responsible for ensuring our customers have a great experience, making sure food and drinks arrive smoothly and efficiently. It's important our guests always enjoy our bar and restaurant spaces, so you'll make sure they're well presented, clean and tidy: you'll just have naturally high standards in your work. We pride ourselves on great customer service, so you'll know how to deliver fantastic and friendly experiences for our customers, time and time again.

Passionate and motivated to always deliver fantastic customer service, you are:

- Engaging, outgoing and confident
- Detail focussed
- Intuitive with customers needs
- Motivated by achieving great customer service
- Proud to deliver great service

This role will be predominately focussed on dinner service.

**The Pay & Benefits**:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Food and Beverage Assistant.
- £10.50 per hour
- Free meals on duty in our colleague dining facilities
- Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
- As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
- Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
- 28 days holiday each year (increasing annually up to 33 days)
- Venue closure over the Christmas period allowing you time off to enjoy the festive season
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
- Free travel options from Reading Train Station to support your journey to and from work
- Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.

**De Vere Wokefield Estate** set in 250 acres of rural Berkshire parkland is home to a historic Mansion House filled with traditional features and the contemporary Wokefield Place that offers state of the art facilities. It has 376 bedrooms and suites, 39 meeting rooms with large event space and a high tech dedicated conference building, an 18-hole PGA approved championship golf course and leisure club. Benedict's Bar, The 1560 Restaurant, The View Restaurant, Burr & Co. coffee shop and a deli are some of our amazing food and beverage options at Wokefield Estate: there really is something for everyone.

**Your commute**: just outside Reading, we're 10 minutes from J11 of the M4, with fast and direct trains from London Paddington to Reading Train station. We also offer subsidised travel to our colleagues who work at Wokefield Estate.

**At De Vere,** we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

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