Revenue Coordinator

This company is a high-end travel brand with luxury and quirky sites across the UK and looking to add to their commercial team based near Alderley Edge (with Hybrid working options available).

You will need to come from a Hotel / Travel Booking background or Holiday Sales and be able to look at not only availability but also Pricing trends with an analytical approach.

The role will involve an end-to-end process including dealing with potential customers on booking and reservation queries and following up in a highly professional and friendly way as well as coordinating with 3rd parties to set a strategy for pricing and profitability.

**Accountabilities**:

- Understand the Revenue strategy and risk/opportunity for each site and make necessary changes to reflect demand, seasonal variations, and local influences.
- Regular liaison with site managers regarding guests, and local aspects and working together to drive ancillary revenues.
- Working with 3rd party distribution platforms to increase brand visibility and further sales opportunities whilst ensuring our content is consistently fresh and updated to support booking conversion.
- Developing a thorough understanding of Revenue Management process and practice through data analysis and providing critical information and expert advice to owners and key internal stakeholders.
- Supporting the commercial team in driving ancillary revenue opportunities and developing further distribution opportunities.
- Liaising with property owners updating them on pricing strategy and recommending any changes necessary to achieve the overall budgeted revenues.
- Managing niche business, corporate bookings, tours and managing room lists for group bookings.
- Onboarding of new properties to the company portfolio to ensure all information is fully uploaded to the in-house system and 3rd party platforms.
- Complaint handling of any issues that may arise.

Suitable applicants will combine excellence in customer service along with a commercial outlook and analytical skills - along with the ability to coordinate multiple tasks concurrently. You will also be a high level user of MS Office suite tools.

It’s likely your current role will be a Booking Coordinator, Booking Agent, Reservation Coordinator, Travel Agent, Holiday Sales / Travel Sales Coordinator.

The company are located in wonderful premises and have a tight-knit, friendly team.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Alderley Edge, Cheshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: 33561