Parts Advisor
6 months ago
Parts Advisor
£23,000 to £26,500 per year
Southampton, Hampshire
Our client is a well-established family run car dealership and are currently looking to recruit a Parts Advisor to join their fantastic team based at their Southampton site in Hampshire
As a Parts Advisor your duties will be:
- Satisfying all customers’ requirements and increase all aspects of the parts departments business through structured direct selling.
- Demonstrating a prompt and courteous manner when dealing with customer enquiries, selling the benefits of our products and services, adhering to all trading terms, discounts, and procedures for handling cash, cheques and accounts.
- Accurately interpret ETKA and parts catalogue systems.
- Accurately ordering, checking and location of all parts, reporting stock discrepancies and damage to the Service Manager.
- Ensuring the safe return of old exchange units and warranty items to the Parts Department, clean and drained of fluids. Make ready for credit return including all necessary paperwork.
- Ensuring all chargeable cases are handled correctly to avoid damage and are returned in a timely manner.
- Packing and loading parts correctly to avoid damage or loss, for despatch to customers via van delivery or postal/carrier services.
- Stock checking as may be required, ensuring accurate information is maintained on computer systems.
- Assisting with delivery of parts as may be necessary.
- Attending correct training commensurate with experience, including Brand courses, on-site and other specialist training as found to be necessary.
- Maintaining an up-to-date knowledge on all products and procedures, reading bulletins and technical information supplied by car makers.
For the Parts Advisor role the following experience/skills will be required:
- Plan, organise self and meet agreed work deadlines.
- Attention to detail and maintain good and accurate quality of work.
- Able to react positively to organisational and market changes.
- Technical Qualification or proven experience of working with vehicle parts.
- Able to communicate effectively with team, manage external relationships and customer relationships to deliver required information
The working hours are on a weekly rotational basis between 3 shift patterns which are:
Week 1 - 7am until 3.30pm Monday to Fridays
Week 2 - 8.30am until 5pm Monday to Fridays
Week 3 - 9.30am until 6pm Monday to Fridays
You will work a Saturday 1 in every 3 weeks and the working hours will be 8am until 12 mid-day.
The salary for the Parts Advisor role is £23,000 per year but will consider paying up to £26,500 per year if someone has recent relevant industry experience. There is also an OTE of £30,000 per year
Pace Recruitment Services act as an Employment Business for the supply of temporary workers and an Employment Agency for permanent recruitment.
Pace Recruitment Services Ltd are an Equal Opportunities Employer
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£26,500.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- Parts advisory: 1 year (required)
Licence/Certification:
- Full UK driving licence (required)
Work Location: In person
Reference ID: PRS/J878
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