![Daniel Owen- UK](https://media.trabajo.org/img/noimg.jpg)
Helpdesk Administrator
3 weeks ago
RHAdmin_1708007583 Posted: 15/02/2024
- £24000 - £27000 per annum + Holidays and Bank Holidays
- Liverpool, Merseyside
- PERMANENT
**Helpdesk Administrator Required**
**Job Type**: Permanent
Start date: Immediate or notice period
Industry: Facilities Management
Location: Liverpool City Centre - Easily accessible by Public Transport
**Salary**: £24,000 - £27,000 per annum
Work Environment: Working in well serviced offices.
JOB DESCRIPTION:
Helpdesk Administrator required for a Facilities Management company based in Liverpool City Centre. Our client is looking for an experienced Helpdesk Administrator to join their growing team. The purpose of this role is to provide helpdesk administration support to our divisions, engineers, contract managers and the clients. You will be responsible for first point of contact of all phone calls coming on our landline, managing support inbox, placing assisting the planning and reactive team members, raising POs and new jobs, informing all involved in callouts ETA, chasing updates and job reports, updating paperwork on our system or client systems.
This role is a permanent role working 8am - 5pm Monday - Friday.
**Daily responsibilities will include**:
- Identify and escalate situations requiring urgent attention
- Administration duties - setting up jobs, raising orders, approving invoices for payment, raising invoices
- To monitor the progress of reactive callouts ensuring compliance and any follow up works are picked up and delegated to correct department
- Convey and display the Company core values of respect, trust, communication, care and commitment.
**Education, Qualifications and Experience**:
- Strong computer skills - Excel & Word
- Excellent communication skills
***
**Key Skills and Competencies**:
- Good communication skills and numerology skills
- Computer literate with knowledge of Word/Excel
- Good time management skills
- Client Facing skills
- Experience in a similar environment
- Ability to work under pressure
This is a permanent role paying up to £27,000. The client is looking for someone as soon as possible for this role. If interested, please send your CV or call Remi on 01618869670
- Key terms: Helpdesk, Admin, Liverpool City Centre, North West, Facilities Management_
-
Helpdesk Administrator
4 weeks ago
Liverpool, United Kingdom Robertson Group Full timeOverview: **People** **.** **Initiative** **. Pride.** **We see more than just** **service** **.** **Helpdesk Administrator** **Location: Merseycare, Clock View Hospital** Working hours: Full time - 38.75 hours per week, Monday to Friday 8am to 4:30pm Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re...
-
Helpdesk Administrator
7 days ago
Liverpool, Liverpool, United Kingdom EMCOR UK Full timeDuties/Responsibilities:We are currently recruiting for a Helpdesk Administrator to join our team in Speke, LiverpoolSite AddressSeqirus Vaccines, Renaissance Way, Speke, Liverpool, L24 9JWHours:08:00 - 17:00 Monday to Friday 40 Hours per weekJob Purpose:Receive calls via the helpdesk and support the production of a plan of maintenance activities within a...
-
Helpdesk Administrator
2 weeks ago
Liverpool, United Kingdom EMCOR UK Full time**Duties/Responsibilities**: **We are currently recruiting for a Helpdesk Administrator to join our team in Speke, Liverpool** **Site Address** **Seqirus Vaccines, Renaissance Way, Speke, Liverpool, L24 9JW** **Hours**: **08:00 - 17:00 Monday to Friday 40 Hours per week** **Job Purpose**: Receive calls via the helpdesk and support the production of a...
-
Helpdesk Administrator
3 weeks ago
Liverpool, United Kingdom ADB Recruitment Full time**About The Company** A leading Property Services Business are looking for an experienced Helpdesk Administrator to join their team, working as part of a warm and friendly office culture in Liverpool. This is a growing business with an impressive list of blue chip clients, a supportive senior management team and an excellent approach to providing and...
-
Helpdesk Administrator
1 week ago
Liverpool, United Kingdom Actaeon Solutions Group Full timeAs a Helpdesk Administrator, you’ll work as part of our professional service desk team to support our customers and engineers. **Responsibilities**: - To proactively support our Engineers and Corporate Clients on a daily basis - Managing a variety of different queries, quickly and efficiently, providing a first-class service **Tasks**: - Deliver a...
-
Helpdesk Operative
2 months ago
Liverpool, United Kingdom Mitie Full time**Job Overview**: - To effectively operate a 24/7 Helpdesk on site 8am to 5pm Monday to Friday and associated communication systems. Delivering a professional, efficient and customer-orientated service. To log service requests and communicate these requirements to IFM staff and Trust **Main Duties** - To be the point of telephone contact for Trust Helpdesk...
-
Helpdesk Supervisor
4 weeks ago
Liverpool, United Kingdom Integral UK Full timeWe are looking for an experienced Helpdesk Supervisor to join our team on our University of Liverpool contract. Main Duties & Responsibilities - Direct the team accordingly to each day to enable the team to achieve its objectives - Develop and implement efficient working methods with the admin manager to ensure KPI's and SLA's are met - Log calls/jobs on...
-
Helpdesk Supervisor
17 hours ago
Liverpool, United Kingdom Integral UK Full timeWe are looking for an experienced Helpdesk Supervisor to join our team on our University of Liverpool contract. Main Duties & Responsibilities - Direct the team accordingly to each day to enable the team to achieve its objectives - Develop and implement efficient working methods with the admin manager to ensure KPI's and SLA's are met - Log calls/jobs on...
-
Helpdesk Operative
1 week ago
Liverpool, Liverpool, United Kingdom Mitie Full timeJob Overview: To effectively operate a 24/7 Helpdesk on site 8am to 5pm Monday to Friday and associated communication systems. Delivering a professional, efficient and customerorientated service. To log service requests and communicate these requirements to IFM staff and TrustMain Duties To be the point of telephone contact for Trust Helpdesk and Mitie...
-
Helpdesk Administrator
2 weeks ago
Liverpool, United Kingdom EMCOR UK Full time**Duties/Responsibilities**: **Location**: Liverpool **Salary**: £25,138 per annum **Working hours**: 8am - 5pm, Monday - Friday **Benefits**: 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme) **About EMCOR UK**: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We...
-
Helpdesk Team Leader
5 days ago
Liverpool, United Kingdom Integral UK Full timeWe are currently looking for a Helpdesk Team Leader to join our team on the University of Liverpool contract. **Main Duties & Responsibilitie**s** - Direct the team accordingly to each day to enable the team to achieve its objectives - Develop and implement efficient working methods with the admin manager to ensure KPI's and SLA's are met - Log calls/jobs...
-
Facilities Helpdesk Role
2 months ago
Liverpool, United Kingdom RF Recruitment Consultancy LTD Full timeA brilliant and growing Facilities Management company are looking for a Facilities Helpdesk Operator to join their team, to be based in Haydock. You will be working for a great Manager and will thrive in this busy atmosphere. We are looking for very much a team player who will love a varied role and likes to be busy at all times. The hours for this position...
-
Facilities Administrator
4 days ago
Liverpool, United Kingdom Catch 22 Full timeOur client, a high end corporate organisation, based in Central London are looking for a Facilities Administrator to join their Facilities Team based close to Liverpool Street. The Facilities Administrator duties will be To provide pro-active day to day facilities office support as necessary. To be an integral component of a dynamic professional and...
-
Scheduling Administrator
2 months ago
Liverpool, United Kingdom Linaker Full time**Scheduling administrator** **Department: Operations** The role comprises of supporting the Management of the day to day scheduling for the operational teams, including Identifying PPM's due in future months, allocating the correct engineer with the right skillset for the job and chasing that job through to completion ensuring the correct paperwork is...
-
Scheduling Administrator
2 weeks ago
Liverpool, United Kingdom Linaker Full time**Scheduling administrator** **Department: Operations** The role comprises of supporting the Management of the day to day scheduling for the operational teams, including Identifying PPM's due in future months, allocating the correct engineer with the right skillset for the job and chasing that job through to completion ensuring the correct paperwork is...
-
Facilities Administrator
6 days ago
Liverpool, United Kingdom Catch 22 Full timeOur client, a high end corporate organisation, based in Central London are looking for a Facilities Administrator to join their Facilities Team based close to Liverpool Street. The Facilities Administrator duties will be To provide pro-active day to day facilities office support as necessary. To be an integral component of a dynamic professional and...
-
Contract Administrator
3 weeks ago
Liverpool, United Kingdom Graham Group Full time**About The Role**: **At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. Your varied, and valued, contribution will help us create a hassle-free environment.** **Energised by continued growth and boasting an annual...
-
Contract Administrator
3 weeks ago
Liverpool, United Kingdom Graham Group Full time**About The Role**: **At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. Your varied, and valued, contribution will help us create a hassle-free environment.** **Energised by continued growth and boasting an annual...
-
IT Service Desk Administrator
2 weeks ago
Liverpool, United Kingdom Circle Recruitment Full timeJoining a growing IT team as a Service Desk Administrator, you will use your skills to support the Service Desk team to resolve IT issues for employees in a timely manner, and contribute to the team in providing an excellent IT support service. Experience required: - 6 months experience in a similar Service Desk Admin role - Strong administration skills -...
-
Administrator 13653086
2 months ago
Liverpool, United Kingdom Multi Trades Recruitment Limited Full timeMulti Trades Recruitment are looking for an experienced Contract Administrator for a job based in Liverpool area. **About The Job** **Schedule**: - Mon - Fri - 08:30-16:30 - £11.03PH **Role**: - Supporting facility operations team with duties - Log reactive tasks on CAFM system. - Download and allocate work sheets for...