Customer Service Advisor Temp to Perm

1 month ago


Warwick, United Kingdom Plus One Full time

**Please note: Although this is initially a temporary role, it is with the view to go permanent. There is the option for both full time and part time work (20 - 40 hours per week, but part time would run 8am - 12pm). The working pattern is Monday -Friday, with one weekend day working (Saturday or Sunday) in every two weeks. The initial training period will be 2 weeks (office based) and then afterwards, it will be a hybrid working role.**

**Start Date: We have the selected dates available: 5th December, 12th December and 19th December**

Main Responsibilities
- Taking inbound calls from customers with problems.
- Talk with customers to get to the root of their problems.
- Maintain good records of all customer conversation.
- Meet all targets and objectives set for our Sales & Customer Support Agents.
- Promote our excellent Service Plans to our customers to give them long term cover and solutions.

Key Skills
- Good communication skills
- Teamworking skills
- An ability to listen, empathise and confidently respond to customers
- Self-motivation
- Organisation
- Previous office experience is not essential



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