Alarm Monitoring Officer

3 weeks ago

London, United Kingdom Wilson James Full time

**BECOME**
**Be Part of Something Amazing. Join Wilson James**

**Are you a people person?**
**Do you want to develop your career within security services?**

If yes, then Wilson James are looking for you We are looking for a_ _Alarm Monitoring Supervisor_ _to join our fantastic team based at one of our fantastic clients.

Let's change the world and make a difference.

**LIVE**
**What You Will Do** as a Alarm Monitoring Officer**

If you're looking for a rewarding career full of new experiences, exciting opportunities, and career development, then Wilson James is the place for you. This role will be required to provide a high calibre of security and customer focused service within the client head office. Operating within a small team and based out of a technologically advanced control room you will need to monitor and operate a variety of integrated PC based security & CCTV systems making good computer skills an essential part of this role accurately and efficiently.

We are looking for someone who possesses excellent interpersonal skills, as they are required to provide front of house reception support, meet & greet visitors and interact with colleagues and staff at all levels both verbally and in writing. You must possess the ability to accurately interpret and follow a wide of range of prescribed processes and procedures relating to the security of the facility. This involves production of accurate and detailed reports observing good document management.

**Main Responsibilities**
- To complete and maintain all paper based, electronic reports, and site documentation in a timely manner and to a high standard, highlighting any discrepancies to the site manager.
- Alarm and CCTV monitoring and response. To ensure that the alarm monitoring process using both the C Cure and Genetic security systems are always monitored.
- To initiate and produce detailed reports as and when necessary. Informing the shift supervisor (SOC Manager) and Site Security Manager of any incidents affecting the integrity and operation of the site.
- To ensure all equipment and systems issued to, operated, or monitored are checked for full functionality throughout the course of your duty, escalating any faults identified to the appropriate person(s) in line with directives and operational needs

**THRIVE**
**What You Can Expect From Us**

Aside from the reward of delivering an incredible service to our clients, there's plenty more we can offer:

- £13.99 per hour
- Full Time - 42 hours per week, 4 on 4 off days and nights
- Life assurance scheme
- Company sick pay
- Pension Scheme
- Access to an industry-leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
- Employee Assistance Programme that provides a health and wellbeing support service
- As an employer of choice, we focus on wellbeing, training, and career progression
- Employee Referral Scheme

**WIN**

**What We Expect of You.**
**There are a few things we need from you**:

- Passion for delivering an excellent customer service
- SIA DS Licence
- CCTV Licence

**How to Apply**:
Wilson James is an equal opportunity employer. We value diversity and inclusion in our workforce and encourage individuals from all backgrounds to apply.

Join our team and make a difference by providing exceptional security services to our valued clients

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