Claims Handling Team Leader
4 months ago
Motor Claims Team Leader - Norwich/Glasgow
Salary - £31,000 up to £38,600
6-month FTC
Are you someone who can inspire and drive high performance in a team? Do you enjoy working in a fast-paced environment? If so, we want to hear from you
A bit about the job
As a Motor Claims Leader, you will be responsible for a team of circa 12 Claims Handlers. You will coach them to improve performance, lead regular feedback conversations, and ensure we are giving brilliant service to our customers. You will work within the leadership team to identify blockages in the system, working to get these removed or fixed.
Please click on the video link for an insight on how we help our customers at their times of need:
Skills and experience we’re looking for- Proven ability to improve performance in teams of differing experience, knowledge and capability, bringing the best out in people- Ability to juggle multiple tasks and prioritise what’s most important, in an environment that moves at pace.- A strong work ethic, enthusiastic and passionate about conveying strategy to the teams- Ability to have challenging and difficult conversations with handlers, key stakeholders and customers
What you’ll get for this role- Annual salary of £31,000 up to £38,600 (depending on skills, experience, hours and qualifications).- Bonus opportunity - 8% of annual salary (Actual amount depends on your performance and Aviva’s.)- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme- Brilliantly supportive policies including parental and carer’s leave- Flexible benefits to suit you, including sustainability options such as cycle to work- Make a difference, be part of our- Aviva Communities
- and use your 3 paid volunteering days to help others- We take your wellbeing seriously with lots of support and tools
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Take a look
to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone
We’re inclusive and
welcome everyone
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look
here
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