Mental Health Welfare Rights Worker

1 week ago


Trafford, United Kingdom Bluesci Support CIC Full time

**Bluesci Specialist Mental Health Welfare Rights Worker**

**JOB DESCRIPTION**

**Job Title**:
Specialist Mental Health Welfare Rights Officer

**Job Purpose**:
To provide a comprehensive high-quality Mental Health Welfare Rights service advising clients about:

- Entitlement to welfare benefits including housing benefits
- Supporting individuals to challenge benefit decisions
- Providing representation at Appeals tribunals

**Key Tasks**:

- To Completing forms with clients

To progress casework, gathering evidence as needed and supporting clients through the appeals process.

To provide face to face advice/outreach sessions at locations across Trafford.

To research individual cases, assess problems, identify possible options and support clients to make their own decisions about the best course of action.

To mediate and negotiate with appropriate agencies on a resident’s behalf, for example by writing letters, making phone calls or attending meetings.

To interpret and explain legislation and case law to clients to ensure they understand their options and the implications of letters and other official documents

To support clients to challenge benefit decisions submitting mandatory reconsiderations and appeals to relevant bodies where appropriate.

To undertake tribunal representation on behalf of clients

To refer clients to other sources of help, for example, personal budgeting support, solicitors, social workers or voluntary sector agencies

To ensure impartiality and confidentiality when dealing with clients

To maintain confidential case records in line with Bluesci Data Protection protocols for the purposes of information retrieval, report preparation and statistical monitoring for the service.

Deliver Mental Health Welfare Benefits awareness raising sessions for the voluntary and community sector.

**Standard Duties**:
1.

To actively promote the equalities and diversity agenda in the workplace and in service delivery.

2.

To uphold and implement policies and procedures of Bluesci; including customer care, data protection, ICT, finance and health and safety policies.

4.

To undertake continuous professional development and to be aware of new developments, legislation, initiatives, guidelines, policies and procedures as appropriate to the role.

5.

Undertake any additional duties commensurate with the level of the post.

**Bluesci**

**PERSON SPECIFICATION**

**Job Title**: Specialist Mental Health Welfare Rights Officer

**Selection criteria**

**(Essential)**

**Selection criteria**

**(Desirable)**

Education & Qualifications

Educated to a minimum of 5 GCSEs or equivalent including Mathematics and English

Educated to degree level

**Experience**

Considerable experience of supporting people with mental health issues with welfare benefit advice.

Experience of carrying and managing a complex caseload which will involve a broad range of underlying issues and queries.

Demonstrable experience of handling difficult and challenging conversations with clients

Experience of representing individuals or organisations in tribunal and court settings e.g. preparing materials, presenting at appeal tribunals and following up an appeal outcomes.

Experience of identifying and signposting alternative solutions for clients when the limits of current welfare benefits are reached (e.g. independent organisations, charitable sector).

Experience of working with a range of administrative tools for
- Diary management
- Casework management
- Document and presentation production

Experience of supporting the development of strategies, policies and plans

Professional mental health qualification

Experience of delivering training and/or presentations

**Skills & Abilities**

Excellent numeracy and literacy skills.

Excellent interpersonal skills, with an ability to deal with issues in a tactful, impartial and sensitive manner.

Ability to prepare clear and concise reports, notes and briefings

Excellent organisational skills to ensure completion of necessary tasks to meet deadlines.

Ability to work effectively without direct supervision

Teamwork skills to ensure the work is consistently completed to service quality standards, ensuring deadlines are achieved and learning opportunities are shared across the team.

Ability to work in a systematic manner

Ability to develop and maintain relationships with a wide range of stakeholders

Ability to understand the need for and be committed to equality and diversity, customer care, social inclusion and value for money.

Ability to demonstrate commitment and personal responsibility for continuing professional development.

Multi
- lingual

**Knowledge**

In depth current knowledge of welfare benefits legislation and case law and knowledge of how the welfare benefit system operates.

Impact of Mental health and emotional distress

Understanding of money advice issues and the range of options to assist with debt management.

Good working knowledge of the statutory and vo



  • Trafford, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    We are looking for an enthusiastic, motivated individual to work as a Senior Mental Health practitioner/clinical lead and to assist with the day-to-day management of this exciting new team. This is a part time role of 15 hours per week. In this role you will provide both clinical leadership and line management supervision to staff within the service....


  • Trafford, United Kingdom Bluesci Support CIC Full time

    **Bluesci Specialist Mental Health Welfare Rights Worker** **Job Purpose**: The Stop Smoking Practitioner/ Coordinator key responsibilities are to coordinate the Trafford SMI Stop Smoking Service. - Provide a leadership role in service planning, development, implementation and coordination of the SMI stop smoking service - To work closely with front-line...

  • Senior Nurse

    Found in: Talent UK C2 - 2 weeks ago


    Trafford, United Kingdom Greater Manchester Mental Health NHSFT Full time

    Job summary It is an exciting time to join GMMH's Addictions Network. Recent developments and investment have resulted in us being able to offer multiple positions across a range of disciplines and entry levels. Achieve Treatment and Recovery Services provides support for people experiencing problems with drug and alcohol use across Bury, Bolton,...

  • Senior Nurse with NMP

    Found in: Talent UK C2 - 7 days ago


    Trafford, United Kingdom Greater Manchester Mental Health NHSFT Full time

    Job summary It is an exciting time to join GMMH's Addictions Network. Recent developments and investment have resulted in us being able to offer multiple positions across a range of disciplines and entry levels. Achieve Treatment and Recovery Services provides support for people experiencing problems with drug and alcohol use across Bury, Bolton,...

  • Porter/domestic

    2 days ago


    Trafford, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    **The vacancy for domestics are in the following area**: Moorside Porter/Domestic working 22.5 hours per week 7.5 hours per day (between the hours of 7am and 6pm) To a ssist colleagues within the Soft Services Department to providing a clean and safe environment for patients, visitors and colleagues, in line with the Trust’s Standards and the National...

  • Personal Care/Home Care Assistant CM0521

    Found in: Talent UK C2 - 2 weeks ago


    Trafford, United Kingdom Health Your Way Full time

    JOB REF : CM0521 I am a 24 year old young man looking for a Personal Care/Home Care Assistant to join my support team. Ideally you will have experience of supporting and promoting independence in someone with Autism and other medical conditions e.g. epilepsy, mental health and mobility. My disabilities have a big impact on my physical and mental health...

  • Recovery Coordinator

    2 weeks ago


    Old Trafford, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    To offer advice, information, advocacy and support to substance misusers accessing or seeking to access the service, and to provide a range of interventions dependent on the needs of the service and the service user. To case manage identified service users with substance misuse problems, keeping them fully informed of the range of services and support...

  • Ground Worker

    4 days ago


    Trafford, United Kingdom J Mills Contractors Ltd Full time

    We’re Hiring at J Mills Contractors! We’re looking for an experienced Ground Worker to join our busy maintenance department, the role will involve working both on your own and with other members of the ground working team. Our client base has multiple retail parks, business parks and other commercial sites that we are required to carry out all types of...


  • Trafford, United Kingdom The BigLife Group Full time

    **Assertive Outreach Worker** **Fixed Term until March 2024 with the option to extend** **35 Hours per Week** **Salary NJC Point 17: £26,845** **Do you have an ability to engage with hard-to-reach people?** **Do you have the skills to motivate people?** **Do you have the knowledge to support individuals struggling with substance misuse?** You will...


  • Trafford, United Kingdom Oldham Council Full time

    **Trafford Council** *** Independent Reviewing Officer/Child Protection Chair Trafford Council Trafford Borough Council | 1st Floor | Trafford Town Hall | Talbot Road, Stretford | M32 0TH Salary Grade - Band 10 Working Pattern - Full Time Working hours - 36.25 Contract type - Permanent Closing date - 22 April 2024 Interview date - proposed as 30...


  • Trafford, United Kingdom Pure Innovations Ltd Full time

    Pure Innovations is a national not - for - profit organisation with over 20 years’ experience of delivering innovative and high-quality services for people with disabilities. As well as being a charity, we are a values led, creative organisation and our objectives are to promote independence, increase choice and provide appropriate support to people to...


  • Trafford, United Kingdom Morgan Ryder Full time

    **HSE Manager - Food Manufacturing** **£58,000** **Manchester, Trafford Park** Are you a seasoned HSE professional with a passion for creating a safer, more sustainable work environment? Do you hold a NEBOSH qualification and possess practical experience in the manufacturing sector? We have an exciting opportunity that's grounded in reality. **About...

  • Senior Locally Employed Doctor in CAMHS

    Found in: Talent UK C2 - 2 weeks ago


    Trafford, United Kingdom Manchester University NHS Foundation Trust Full time

    Job summary Applications are invited for Materniy Cover based in the Trafford CAMHS Clinical Services. Our CAMHS service our OUSTANDING and the CQC agrees! We have achieved an outstanding rating in two consecutive unannounced CQC inspections and this is something we are understandably very proud of. Our CAMHS division provides a full range of mental...

  • Personal Assistant

    2 days ago


    Trafford, United Kingdom Help and Wellbeing LTD Full time

    **About us** Help & Wellbeing Ltd offers support to clients with mental health conditions and learning disabilities. Our bespoke services will provide you with a tailor made package to cater for all your support needs. Our aim is to promote independence and social engagement within the community. This will be achieve through teaching life skills and...


  • Trafford, United Kingdom Trafford Council Full time

    **Join our Cared For Children and Care Experienced Young People Service** We are currently recruiting to the following positions: - **Social Workers (Band 7 & 8) - £34,834- £40,221 per annum** - **Aftercare Workers - £29,777 - £31,364 per annum** In Trafford we have a ‘through care’ approach dedicated to children and young people who have a...

  • Youth Work Lead

    4 days ago


    Trafford, United Kingdom N-Gage Full time

    N-Gage is a Manchester based charity that gives young people at risk of educational or social exclusion opportunities and skills to achieve their full potential. Working in partnership with schools, Greater Manchester Police, Manchester City Council, and other partners we provide highly successful, flexible, and targeted approaches to anti-social behaviour...

  • Senior Practitioner

    3 days ago


    Trafford, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    Are you a dynamic and motivated individual with strong leadership skills? If so Trafford Home Based Treatment Team is seeking to recruit a Senior Practitioner to provide clinical leadership to the service. The Home Based Treatment Team is well established and comprises of a dynamic and welcoming team that includes psychiatrists, senior practitioners,...


  • Trafford, United Kingdom THRIVE CHILDCARE AND EDUCATION Full time

    **Supply Early Years Practitioner** Required at **CORNER HOUSE TRAFFORD PARK** 0 - 40 Hours per week Flexible Hours **Whether you qualified / unqualified / returning to your early years career after a break or you are looking for a change of career and think childcare is for you we want to hear from you!** You will be genuinely interested in a career...


  • Trafford, United Kingdom Oldham Council Full time

    **Trafford Council** *** **Job Title** - Commissioning Support Officer (x 2 posts) (Family Help, SEND incl. Short Breaks, Reducing Parental Conflict) **Location** - Trafford Town Hall, Talbot Road, Stretford M32 0TH - We work in a hybrid way, working from the office, from home and from other Council buildings as appropriate such as Sale...

  • Maintenance

    2 weeks ago


    Old Trafford, United Kingdom Osa Healthcare Recruitment Full time

    **SHIFT PATTERN**:Mon to Friday 9am -5pm ( On call requirements) **Our client is an established national mental healthcare provider offering high quality care to people with severe and enduring mental health needs. They require a Maintenance person to carry out periodical Health & Safety checks as per the Companies policies and procedures and to maintain...