Pcu Receptionist

Provide all aspects of administrative support to staff, Managers, Finance, Directors and clinicians as directed and keep them informed of work in progress Maintaining and monitoring the EMIS Clinical Services appointment system. Booking appointments for patients streamed to primary care and transfer details from the Patient First system to EMIS. Welcoming patients and sign posting patients to the PCU. Carry out system searches as requested Support administrative staff, providing cover during staff absences Maintain general office duties Maintain a clean, tidy, effective working area at all times Provide support in photocopying and filing Support GP and ANP Locums as directed For patients being referred to speciality teams, the receptionist should provide wayfinding advice to the appropriate assessment area.

If assessment areas are unable to accept due to capacity, the patient may wait in the main waiting room, ensuring that the Nurse in Charge or triage nurse is aware. To summon security assistance if needed via phone or crash alarm. To work to deadlines and respond in a flexible way to the changing demands of the organisation, including ensuring that customers are responded to promptly and professionally To attend and participate in team meetings, training courses, and appraisals punctually and well prepared, as appropriate and when required To complete tasks and objectives that are outlined in your own personal objectives