New Homes Sales Advisor

3 days ago

Colwyn Bay, United Kingdom Mcdermott Recruitment Full time

New Homes Sales Advisor
North Wales area
Salary c£23,000 plus commission / mileage etc
Thursday to Monday
Are you able to offer great customer service levels whilst still achieving sales targets? This developer offers a great product and is looking to add to its team of New Home Sales Advisors. Working on a new site consisting of roughly 60 units, with 3- 4 and5- bedroom properties.
As a Sales Advisor, you will be the company ambassador, representing this exciting and growing brand. We are looking for a Sales Advisor who is adaptable, energetic, organised and with a big passion for customers.
- Follow up leads with a view to making appointments for customers to view show homes and/or stock plots and making the most effective use of sales tools on site including interactive platforms
- Respond to all leads and enquiries
- Organise customer appointments
- Meeting & greeting potential clients
- Managing and taking control of the sales process
- Presenting the homes and successfully negotiating/tracking sales
- Providing an excellent customer experience that exceeds expectations
- Reporting on sales against targets
- Dealing with estate agents, mortgage advisors, and solicitors
- To be actively involved with all parties to achieve legal completion
- Maintain weekly contact with existing customers on all aspects of the process.
- Receive complaints/issues/concerns from customers and ensure that appropriate action is taken to address them.
- Ensure that all potential purchasers are financially qualified
- Handling telephone enquiries from customers
- Be aware of CML inspection and completion dates
- Liaise with the Sales Manager and Site Managers to understand targets and build progress
- Ensure the sales office, show homes, domo units, stock plots and associated gardens are well maintained, cleaned and kept up to date
- Operate within company and Government COVID guidelines
McDermott Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

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