Project Support Worker for Moj

2 weeks ago

Workington, United Kingdom Cumbria Gateway Ltd Full time

**Post Title**: Support Worker - Project Support Worker for MOJ project

**Responsible to**: Operational Lead

**Responsible for**:Nil Staff

**Location**:Gateway 4 Women - Workington

**Hours**:30 hours a week (4 days 9am - 5pm)

**Salary**:To be discussed at interview

**Term**:Temporary Contract (12 months)

**1. BACKGROUND**

Cumbria Gateway is a not-for-profit organisation, operating various projects within Cumberland. This role is to work at our Gateway 4 Women project which is based in Workington. Gateway 4 Women offers support to women in a safe, welcoming, and women-only space. We support women with a range of vulnerabilities, including mental wellbeing, homelessness and housing related difficulties, those undergoing drug and alcohol rehabilitation, suffering domestic abuse, debt and money management, and social isolation, to name a few. We are open to all women - some may simply wish to come down for a chat and a cuppa and meet new people

Our aim is to encourage, enable and empower women to unlock their potential by accessing support, learning new skills, gaining qualifications, building confidence and self-esteem, developing social skills, and thus improve overall wellbeing. To do this, we offer a variety of support groups, workshops, 1-1 support, therapeutic activities, and education and training courses. We work closely with local agencies including Drug & Alcohol Services, Probation Services, Job Centre, and Citizens Advice Bureau, in order to be provide support in a holistic manner, bringing services into our Centres where possible, as opposed to signposting women out.

**2. MAIN PURPOSE OF THE JOB**

Provide support to all Gateway 4 Women clients and specifically act as Project Worker for our MOJ clients providing Housing, Finance, Benefits, Social Inclusion and General support to clients throughout 1-2-1 sessions and our Women’ First Program.

**3. MAIN RESPONSIBILITIES**
- Act as primary support lead for MOJ clients
- Working closely with National Probation Service
- Meeting targets using bespoke systems.
- Assessing support needs of clients and creating actions plans for support.
- Provide housing, benefit, debt, emotional and general support to women in 1-2-1 appointments.
- Lead on specialist benefit claims for all MOJ clients
- Provide ongoing one to one practical and emotional support to all women on your caseload.
- Facilitate an 8-week Women’s First program.
- Manage time to respond to crisis situations within the Gateway 4 Women Centre
- To maintain accurate records of all women on caseload including referral details and support accessed to aid with end of grant reports and future funding opportunities.
- To attend regular staff meeting to help complete quarterly and end of grant reports.
- To complete case studies when required to be used for funding purposes.
- Reporting safeguarding concerns to Safeguarding lead.
- If required offering out of office support to ensure the safeguarding of clients
- Facilitating joint appointments within in the Centre, to ensure the clients is in a safe environment.

Organisational/ Other Duties
- To work within the Organisation's aims and objectives and Policies and Procedures
- To treat all people with dignity and respect
- To promote an environment free from bullying, harassment, and intimidation
- To take responsibility for own health and safety and report areas of risk to the Manager
- To work within Policies and Procedures to enable the Organisation to comply with all health and safety, safeguarding and any other statutory regulatory requirements.
- To attend and contribute at team meetings and multi-agency meetings.
- To be responsible for managing own workload to ensure the needs of the individuals who use the

service is met, taking the wider needs of the team into consideration.
- You will be expected to be flexible in the performance of duties and to undertake any other duties identified as appropriate to the post.

Training and Development
- To participate fully in all training and development required
- Attend and participate in supervision sessions and an annual personal review.
- Attend and participate in staff meetings.
- To contribute to the learning of other staff

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

**4. SPECIAL FEATURES**

It is an occupational requirement that this post is only available to females, as permitted by para.1 sch. 9 of the Equality Act 2010.

Flexible working beyond normal office hours and at evening meetings may be required

**Job Type**: Part-time

**Salary**: £10.50 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension
- Employee discount
- Referral programme

Day range:

- Monday to Friday

Shift:

- Day shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Home care: 1 year (preferred

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