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Casual Linen Porter

4 months ago

Glasgow, United Kingdom Apex Hotels Ltd Full time

**Job Ref**:11037

**Branch**:Apex City of Glasgow Hotel

**Location**:Apex City of Glasgow Hotel, Glasgow

**Salary/Benefits**:£12per hour

**Contract type**:Casual

**Hours**:Part Time

**Shift pattern**:0900-1300

**Hours per week**:0

**Posted date**:04/06/2024

**Closing date**:06/07/2024

**Why join Apex Hotels?**

You will receive a warm welcome into the Apex family on joining us as a Linen Porter in Glasgow. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the housekeeping team as we believe it is our personality, style and friendliness that makes Apex Hotels

**Starting your Journey**:
As a Linen Porter,** **you will assist in the delivery of amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness and organisation whilst adhering to all health and safety guidelines. As a Linen Porter, you will be an integral part of the Housekeeping department working closely with all team members to deliver a seamless system of collection and replacement of all linen items.

You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.

Joining the dedicated Housekeeping department, you will:

- make sure that you work seamlessly and methodically to remove linen and waste items from Guest rooms and replace with fresh items to assist the Self Checking room attendants in their role.
- engage with guests in order to promote guest loyalty
- ensure guests experience our well-known high levels of comfort and quality
- take pride in the work you do

As a Linen Porter, you will have excellent organisational skills and attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be great at multi-tasking, you will be efficient at solving all guest enquiries and all with a smile and infectious personality

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Linen Porter. With this in mind, we are looking for a Linen Porter who:

- Can deliver excellent standards
- Uses initiative
- is self-aware and able to evaluate their own work
- has a customer service attitude
- has the ability to multi-task and organise a variable work load
- provides excellent attention to detail
- holds a genuine desire to provide a Warmer Welcome to our guests

We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.

If you are interested, click apply. We look forward to hearing from you

**About the Apex City of Glasgow Hotel**

The hotel is just a few minutes' walk from Queen Street or Glasgow Central train station and has some of the best views of Glasgow's iconic sights from the upgraded rooms with a bird's eye view of the city below. The Apex City of Glasgow Hotel has 104 bedrooms and a relaxing lounge designed for informal meetings, workspaces and casual dining.

The lounge features a variety of menus from classic dishes to tapas dishes and the extensive bar menu features a selection of local and international beers, wine, and spirits.