Summer Internship

2 weeks ago

Birmingham, United Kingdom Coventry Building Society Full time

**About The Role**:
***

We’re proud to announce we’re running our **Summer Internship Programme **again this year. This is a great opportunity to gain some hands on, paid work experience in our Branch Network. This is a face to face role based in one of our friendly branches, dealing with our customers over the counter. (_The programme is only available to students in years 12 or 13 at college or 6th form)_

In the programme at our Birmingham branch, you’ll be involved in:

- Meeting our members face-to-face, getting to know them and providing them with excellent customer service
- Handling their transactions accurately
- Updating their account records and dealing with any questions or queries

The Internship Programme will start on 26th July until the 1st September and during this time you’ll work full time Monday to Friday. This is a great opportunity to understand how we work and many of our interns have gone on to secure part time Saturday roles to fit around their study at the end of the programme.

**How will you develop?**

We want you to get the most out of your internship and will provide you with enough training so you have the knowledge and skills to succeed in your role. Your first week will involve you learning all about Coventry Building Society, our processes and how we work. You’ll then put your knowledge in to practice with the support of a buddy who will be on hand to answer any questions along the way. Your manager will also provide you with regular feedback and support to make sure you’re getting the most out of your programme.

**About You**:
***

We’re looking for individuals who share our values and our passion for putting people first. If you like building relationships with new people and have good attention to detail, this could be the programme for you.

You'll need to have a positive, friendly attitude and excellent communication skills. We’re looking for people who have the confidence to engage with a diverse variety of people, who are customer focused and have the ability to be accurate and deal with our customer’s transactions.

We want you to get the most out of the opportunity and as it’s only on for 6 weeks it’s important you don’t have any more than a couple of days holiday during this time, with none of this during the first couple of weeks as these are the key training days. The programme is only available to students in years 12 or 13 at college or 6th form.

Our values are:

- Caring - Helpful, Thoughtful, Kind
- Ambitious - Aspirational, Brave, Agile
- Responsible - Ethical, Reliable, Trusted
- Empowering - Inspiring, Enabling, Confident
- Straightforward - Simple, Easy, Clear

**About The Company**:
***
- Coventry Building Society has grown into the second largest building society in the UK. We’re a national society, with local values and loyalty, and a caring family ethos. The best way to judge a company is based on what the people who work there say as we’re rated certified by Great Place to Work from our recent employee survey.What makes us such a rich and progressive place to work is the huge variety of people in our teams. We value diversity, in terms of gender, race, age, faith, disability, sexual orientation but also personality and thinking style; the uniqueness you’ll bring to us we see as a real source of strength. We are committed to promoting a diverse and inclusive community, where you can succeed as your whole self.-
We also offer not only fulfilling jobs and exciting career opportunities but a place where everyone can belong and feel proud to work. As an employee, we have a great benefits package and you're encouraged to take control of your career. We invest in our people, with regular opportunities for training and development. And later, if you’re looking for a new challenge, we actively champion internal progression. We’ve got a whole range of different ways to support you, both in your role and wider well being

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