Cleaning Supervisor

4 weeks ago

Newcastle upon Tyne, United Kingdom Atalian Servest Full time

**Job Reference: CL/RK/03-05/857/5**

**Job Title: Cleaning Supervisor**

**Site Address: Newcastle**

**Postcode: NE1** -**_Applicants must have the right to work in the UK_**

**Pay Rate: £11.96**

**Contract**:Permanent**

**Hours per week: Variable Shift Rota - 06:00 - 22:00 - 37.5 hours per week**

**Business Overview**

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

With over 20,000 employees, our cleaning division works with virtually every sector in the UK and Ireland. Specialising in enhanced hygiene services, janitorial/housekeeping, daily cleans, window cleaning and consumables, our experienced teams ensure our client’s premises are kept at the highest presentation standards, while also ensuring the safety of building users.

**Role Overview**

We are currently recruiting for a Cleaning Supervisor to join our passionate and driven Cleaning team based at our client’s site at Newcastle Central Station with some duty travel required.

**Key Responsibilities**:

- Overseeing the cleaning of all areas of the building including office space, communal areas, stairwells, kitchens, and washrooms (plus other ad hoc areas) and ensuring areas are cleaned to the required standards.
- Managing a small team, looking after rotas, holidays, and performance and responsible for delivering training to all cleaning operatives and ensuring all records are updated correctly.
- Responsible for conducting cleaning audits on a weekly basis and escalating any areas of concern for support from the Facilities Co-ordinator/Manager.
- Behold weekly team meetings and briefing sessions with your team to ensure clear and consistent communication.
- Managing the ordering of stock and consumables, updating the stock management system and also the distribution to cleaning cupboards.
- You will come into regular contact with customers/clients so it is important that you can assist them if needed and that you can communicate at all levels.
- Maintain and deliver high standards of H&S, service quality, time management and cost control.
- Ensure all targets set by both the Duty Managers, Regional Operations Manager & LNER on service delivery as well as operational performance of operatives, are met.
- Sharing strategy for set goals and best practice with fellow Supervisors and key stakeholders to develop working relationships and improve upon service delivery.
- Work collaboratively with internal and external stakeholders to provide an effective service for your team, travellers and LNER.
- Consistently deliver the highest standard of cleanliness and effective leadership.
- Support, train and develop the operatives in your region encouraging a positive and successful work environment.

**About You**:

- Previous experience as a cleaning supervisor is essential.
- Experience in staffing, rotas, and training.
- Excellent customer service skills.
- Excellent attention to detail is required.

**Benefits**
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to “CHROMA”, our internal colleague-led diversity and inclusion community - join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to “Opportunity” our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Atalian Servest Superstar Awards

**How to apply**

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

**Diversity & Inclusion**

We are an equal-opportunity employer and are proud of the diversity represented across our business. In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2 Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.

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