Implementation Specialist

5 months ago

Leeds, United Kingdom Prometheus Group Full time

Job Summary

Prometheus Group is a team made up of self-starters - a culture centred on being resourceful, accountable, and results-focused. At the heart of all we do is our drive and dedication to creating great products for our global customers In joining the Prometheus family, you become a part of the largest global provider of comprehensive enterprise asset management software solutions that works to support the management life cycle for maintenance and operations.

**Responsibilities**:
Provide insight and direction to professional services team members on implementation best practices
Responsible for product release notes and How-To Guides for technical configuration
Translate professional services requests into technical steps to implement
Configure systems to help professional services achieve customer’s goals
Ability to balance multiple projects simultaneously
Assist Product Owner in communicating/organizing release schedules
Work cross-department with development team to ensure full understanding of Prometheus products from configuration perspective

Skills and Experience

Strong technical skills including Excel and SQL preferred
Organized from document writing/communication perspective
Experience with software implementation is a plus
Experience working cross-department
Self-motivated and able to work independently, as well as in teams
Excellent written and verbal communication skills
Nice to have:

- Any experience in an engineering environment (e.g. maintenance, operations, EHS, ERP)
- PL/SQL experience is beneficial

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