Front of House Staff
2 weeks ago
Job Overview:
We are seeking a friendly and customer-oriented Front End Associate to join our team. As a Front End Associate, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our customers. This position requires strong communication skills and the ability to work in a fast-paced environment.
**Duties**:
- Greet customers as they enter the Tea Room and assist with any inquires or in seating them
- Accurately take customer orders and relay these to the kitchen
- Ensure drinks and food is delivered in a timely manner
- Manage customer expectations during busy time
- Ensure workspaces are kept clean and tidy
- Answer phone calls and help with enquire
Skills Required
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Ability to work well in a team environment and collaborate with colleagues
- Basic math skills for calculating totals, giving change, and processing discounts or coupons
Preferred Skills (not required):
- Experience in catering, food preparation, or food safety
- Knowledge of hospitality industry practices
- Bartending or restaurant experience
**Job Types**: Part-time, Temporary contract
Contract length: 6 months
**Salary**: £11.44 per hour
Expected hours: 25 per week
**Benefits**:
- Discounted or free food
Day range:
- Monday to Friday
Physical setting:
- Café
Shift:
- Day shift
**Experience**:
- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
Expected start date: 15/04/2024
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