Customer Care Assistant

2 months ago


Doncaster, United Kingdom The Pet Vet Full time

Are you a pet lover, looking for the next step in your career? Would you like to be part of a fast paced, expanding, family-owned veterinary group?

With additional surgeries in Barnsley, Rotherham and Lincoln, our Doncaster surgery is a dynamic, forward-thinking practice, offering outstanding patient care and client service. Facilities include 7 consult rooms, 2 op theatres, digital processing, ultrasound, QCR laboratory.

As a key member of the surgery’s team, this role is responsible for creating a positive, welcoming, friendly and efficient environment for TPV clients and their pets; and in doing so, driving excellence in customer service and patient care. The degree of proactivity of this role has a direct correlation with the revenue of the surgery.

We are looking for an enthusiastic, outgoing individual, with a particular emphasis on excellent communication and customer service skills to work with our existing friendly and supportive Customer Care team in Doncaster.

We offer a rewarding working environment, and the opportunity for personal and career development.

Please note the hours will start at 40 until July, then it will become 28 hours, then it will drop to 10 hours per week in January 2024

**Job Types**: Full-time, Permanent

**Salary**: £9.90 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: One location


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