Customer Services Advisor

3 weeks ago

Thanet, United Kingdom Halfords Full time

Age 22+ £10.20 per hour + performance related bonus
- Age 21 £9.60 per hour + performance related bonus
- Under 21 £8.20 per hour + performance related bonus

This position is based at our Margate (Thanet) store. Core hours are 20 per week plus overtime.

Love all things motoring and cycling? Great with customers?

Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you’ll be delivering market-leading standards of service, after all

You’ll soon be working on customers’ vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We’ll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:

- 25% off most of our products in Halfords Retail stores and online
- Amazing discounts of up to 60% on your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- At least 25% colleague discount at Tredz
- Life assurance
- Uniform
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle2Work scheme
- Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

To be successful in this role you will need:

- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends

Ideally, you’ll also have the following:

- Some knowledge and skills in car parts fitting and cycle repair
- Some experience of working towards and achieving sales targets

We’re in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

  • Customer Sales Advisor

    3 weeks ago

    Thanet District, United Kingdom RGH Consulting Limited Full time

    **We are currently on the lookout to recruit 2 x Customer Sales Advisors to join our team.** You will be required to work as part of a brand new team, making the positive first impression to prospective customers offering deals on our clients’ products within various venues and events. **Skills and Experience Required**: - Previous sales experience in a...

  • Sales Advisor

    4 weeks ago

    Thanet, United Kingdom River Island Full time

    **Description**: - Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island _ - _ - From our first shop in the remains of a North London bombsite in the 1940s, to now over 250 stores across the UK,...

  • Weekend Sales Advisor

    1 month ago

    Thanet, United Kingdom Wren Kitchens Full time

    **About The Role**: Every weekend, our showrooms are full of customers excitedly shopping for their brand-new kitchens. Our Weekend Sales Advisors are there to welcome, engage and deliver the exceptional Wren service that we pride ourselves on. **Main Responsibilities**: - Proactively approach customers as they enter the showroom or while browsing -...

  • Seasonal Sales Advisor

    2 weeks ago

    Thanet, United Kingdom River Island Full time

    **Description**: **Join the Island for Summer!** - Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island _ - From our first shop in the remains of a North London bombsite in the 1940s, to now over...

  • HR Advisor

    3 weeks ago

    Thanet, United Kingdom Kent Recruitment Bureau Full time

    Thanet area | Hybrid | £36,132 - £40,860 Permanent | Full-time | TDC0591 We are looking for an **HR Advisor** to join our team and help deliver a fantastic HR service to our managers and the wider organisation. If you are an HR professional who can hit the ground running, build relationships quickly and handle a busy ER caseload, we would love to hear...

  • Sales Advisor

    3 weeks ago

    Thanet, United Kingdom River Island Full time

    **Description**: We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. **We are currently...

  • Customer Advisor

    4 weeks ago

    B&Q Whitstable - Thanet Way Whitstable, Kent CT QS England, United Kingdom B&Q Full time

    About the roleCustomer Advisor - Checkouts Part time - 27 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £12.21 per hour B&Q Whitstable 1024We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need...

  • Customer Advisor

    1 month ago

    B&Q Whitstable - Thanet Way Whitstable, Kent CT QS England, United Kingdom B&Q Full time

    About the roleCustomer Advisor - Checkouts Part time - 27 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £12.21 per hour B&Q Whitstable 1024We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need...

  • Customer Advisor

    1 month ago

    B&Q Whitstable - Thanet Way Whitstable, Kent CT5 3QS England, United Kingdom B&Q Remote Work Freelance Full time

    About the roleCustomer Advisor - Checkouts Part time - 27 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 10.00pmUK Notional hourly rate £12.21 per hour B&Q Whitstable 1024We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...

  • Customer Advisor

    4 weeks ago

    B&Q Whitstable - Thanet Way Whitstable, Kent CT5 3QS England, United Kingdom B&Q Remote Work Freelance Full time

    About the roleCustomer Advisor - Checkouts Part time - 27 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 10.00pmUK Notional hourly rate £12.21 per hour B&Q Whitstable 1024We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...

  • Customer Support Assistant

    2 months ago

    Thanet, United Kingdom Kent County Council Full time

    Advert The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities. Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older...

  • Customer Support Assistant

    4 weeks ago

    Thanet, United Kingdom Kent County Council Full time

    Advert The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities. Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older...

  • Service Administrator

    3 weeks ago

    Thanet, United Kingdom Kent Recruitment Bureau Full time

    Thanet area | On premise | £29,000 Permanent | Full-time | TDC0643 Thanet District Council seeks an enthusiastic, conscientious and motivated individual to work within our Building Regulation Department. You will join a busy, friendly, supportive and professional team within a forward-thinking and innovative service that is driving change in technology...

  • Careers Adviser

    1 week ago

    Thanet, United Kingdom Kent Recruitment Bureau Full time

    Thanet area | On premise | 25,800 - £31,500 | Full-time / Part-time | KR1688 This leading charity seeks an IAG-qualified **Careers Adviser** to support its service delivery in the Thanet area. As a **Careers Advisor**, you will deliver careers information, advice and guidance (IAG) services to adults on various opportunities, such as learning, career...

  • Sales Advisor

    4 weeks ago

    Thanet District, United Kingdom Cubitt & West Full time

    Work in a place where your company values you…We are here to help you move forwards in your career…We are here for you when you need us, every step of the way…Here at Wards, we take our business and our customers very seriously. We’re all about helping people move forward and helping our customers every step of the way. Working here is fun,...

  • Customer Assistant

    4 weeks ago

    Thanet District, United Kingdom Vue Full time

    THE TRAILER – THE ROLE We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Thanet. Vue Thanet is a 10 screen cinema and is situated within the Westwood Cross shopping and leisure complex. Ramsgate, Broadstairs and Margate train stations are a short bus / drive away and Stagecoach buses...

  • Service Technician

    2 months ago

    Thanet, Kent, United Kingdom Medstrom Full time

    Service Technician Ebbsfleet Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. You’ll fit in well with us at Medstrom, where we have disrupted the...

  • Service Technician

    4 weeks ago

    Thanet, Kent, United Kingdom Medstrom Full time €24,463

    Service Technician Ebbsfleet Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. You’ll fit in well with us at Medstrom, where we have disrupted the...

  • Service Technician

    4 weeks ago

    Thanet, Kent, United Kingdom Medstrom Full time €24,463

    Service Technician Ebbsfleet Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. You’ll fit in well with us at Medstrom, where we have disrupted the...

  • Service Technician

    1 month ago

    Thanet, Kent, United Kingdom Medstrom Full time €24,463

    Service Technician Ebbsfleet Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. You’ll fit in well with us at Medstrom, where we have disrupted the...