Business Improvement Analyst

1 day ago


Camden, United Kingdom Reed Talent Solutions Full time

**Business Improvement Analyst**
We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.
Our Property Services team is knowledgeable, skilled, friendly and we love what we do. We are passionate about the high quality of service we provide.
We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.
Join our Property Services team as a Business Improvement Analyst
Housing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Our Property Services team is crucial in helping us deliver on this vision.
The team works on the provision and maintenance of our large portfolio of properties. This demands strong organisational skills and the ability to work collaboratively with customers, other teams and external service providers.
We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.
**The role**
We have a fantastic opportunity for someone to join us in the position of Business Improvement Analyst in London. Your responsibilities will include:

- Manage projects and improvement initiatives from start to completion, collaborating with other departments and external suppliers
- Evaluate our existing processes in collaboration with your colleagues, identify and test potential improvements and implement the successful ones
- Carry out stakeholder and change impact analysis identifying potential project impacts/risks
- Design training material, policies, procedures, and process maps that are easy to use
- Provide engaging training to your colleagues
- Provide project progress reports to the Senior Leadership Team
- Provide business analytics to make recommendations to improve first time fix rates and productivity
- Establish and maintain appropriate project governance structures and processes
- Influence and motivate managers and staff across the business to ensure project milestones and objectives are met

**What you will need to succeed**
- Project Management qualification (Agile, Prince II)
- Educated to a degree level or a significant experience in a comparable role
- Change management
- Process maps using software such as Visio
- Data analysis
- Excellence level of IT skills and literacy, particularly in Excel and PowerPoint
- Excellent planning, communication, and stakeholder management skills
- Self-motivated, assertive, and confident
- Experience of control and compliance framework

**The offer**
- **Salary**:£45,000 - £50,000 depending on experience
- **Yourholidays are important to us.**Take up to 28 days annual leave plus bank
- **Lean travel.**Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
- **Looking forward to your big bucket list trip?**You can buy or sell up to five days annual leave each **Get paid to do good.**We offer you two days off on full...


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