Receptionist

3 weeks ago


Exeter, United Kingdom Shipman Financial Planning Ltd Full time

To provide a consistently excellent reception service for the Company including operating the switchboard, welcoming and directing visitors, and acting as a central information point. Opening incoming post and allocating to the relevant administrators. Perform reception duties in and efficient, professional and courteous manner.

**Responsibilities**

As the first point of contact for all visitors, it is important to maintain a professional appearance at all times.

To receive and prioritise incoming telephone calls and deal with them appropriately including recording and distributing messages as required and maintain a rapid response rate according to agreed standards.

To welcome visitors in a professional and hospitable manner, ensuring signing in procedures are followed and to provide refreshments as required.

Operate a variety of standard office machines, including a variety of computer software packages, phone and photocopier.

Open/distribute the incoming mail.

Management of meeting rooms and the visitor park space.

To provide administrative and secretarial support if needed

Ensure that cover is maintained on reception throughout working hours and ensure the telephone is covered throughout the working day.

To ensure appropriate standards of tidiness and order in the reception area.

Establish and maintain effective working relationships with co-workers, supervisors and the general public.

Provide excellent customer service as the face of the Company and first point of contact.

**Behaviours expected in the role**
- **Communication - **_the ability to adapt communication styles to meet the different audiences_
- **Organisation - being able to multi task to meet all needs**_
- **Reliability **_- able to work independently_
- **Interpersonal skills**_ _- ability to work with multiple stake holders_

**Skills desired**
- Experience of managing a switchboard - telephone calls for multiple companies
- Excellent written and oral communication skills
- Excellent organisational, time management and project management skills
- Meticulous attention to detail

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Exeter: reliably commute or plan to relocate before starting work (required)

Work Location: One location


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